SUMMARY OF THE ROLE
Manage and lead the assigned Customer Group(s) in a given country by utilizing Jotun’s sales tools and techniques to plan, execute and monitor sales objectives and collection to achieve sales budgets, improve customer relationships, profitability, and increased market share.
Key Responsibilities
Key Account Management
- Manage and develop relationships with national and regional dealer customers across Australia.
- Develop strategic account plans in conjunction with the National Sales Manager that are aligned with Jotun Australia’s Protective & Marine business objectives.
- Identify opportunities to grow market share through dealer partnerships.
- Negotiate commercial agreements, pricing structures, and promotional initiatives with key dealer partners.
- Ensure consistent execution of national agreements across dealer locations.
Business Development
- Identify opportunities within existing dealer networks to increase sales and market penetration.
- Identify and action new dealer network expansion for both Protective and Marine markets.
- Work closely with dealer owners and management teams to implement growth initiatives.
- Support dealers with business planning, forecasting, and sales development activities.
Stakeholder Collaboration
- Collaborate with internal teams including technical service, marketing, supply chain, and finance to support dealer performance and customer satisfaction.
- Coordinate with regional sales teams to ensure alignment with dealer strategies and consistent customer engagement.
Performance Monitoring
- Track and analyse dealer sales performance and market trends.
- Utilise existing reporting frameworks to monitor key account performance against targets.
- Implement corrective actions as required to achieve agreed objectives.
Market Intelligence
- Maintain strong knowledge of market trends, competitor activity, and industry developments within the Protective & Marine coatings sector.
- Provide insights to leadership to support strategic planning.
Customer Engagement
- Conduct regular visits to dealer locations to maintain strong relationships and ensure alignment with Jotun standards and expectations.
- Provide training and product support where required to enhance dealer capability.
Key Performance Indicators (KPIs)
- Achievement of annual sales and margin targets within the dealer customer group.
- Growth of dealer network revenue and market share, also dealer share of total sales.
- Successful implementation of national dealer agreements.
- Customer satisfaction and relationship strength with key dealer partners.
- Accurate forecasting and pipeline management.
- Implementation and usage of Jotun internal dealer management tools.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
What We Offer
- Competitive salary
- Car allowance
- Annual leave loading
- Company paid income protection insurance
- Employee Assistance Program (EAP)
- Inclusive, diverse, and supportive team culture
- Comprehensive onboarding and ongoing support – we’ll set you up for success with the tools and resources you need
What We’re Looking For
- Great communication skills and a passion for connecting with people.
- Experience in coatings, construction, or industrial sectors.
- Experience in Key Account Management or Multi-Site Account Management is ideal.
- Experience working with dealer networks, distribution channels, or trade partners is highly desirable.
- Demonstrated ability to manage complex commercial relationships.
- Strong commercial acumen.
- Full working rights in Australia (Citizen or Permanent Resident).
- A valid driver’s license and willingness to travel up to 50 days per year interstate and international as required.
POSITION INFORMATION
Company:
Jotun Australia Pty. Ltd.
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
05.05.2026
WHO WE ARE
Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun Australia Pty Ltd was established in 1990, starting business operations in Brooklyn, Victoria with the focus in Performance Coatings comprising of Protective , Marine and Powder Coatings. Over the past years, Jotun successfully extended its sales and distribution office in 6 locations in Melbourne, Sydney, Newcastle, Brisbane, Perth and Adelaide. Our business thrusts are focused in strengthening our nationwide presence in performance coatings while continue the focus in people development. Jotun Australia aims to strengthen the Jotun Group’s position in the region through ambitious market growth plans, focusing on innovation, efficiency and profitability in an exciting period of opportunity.
Visit our Career Page to know more about life at Jotun.
Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
