SeniorFull TimeEN
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Summary
Recruitment and Management of borrowing customers under Micro-SME segment (Kua Nasi, Agriculture & LaRiba) and ensure growth of quality loan portfolio as per Bank’s Credit policy and Product Procedure Manuals.Job Description
Key Accountabilities
Growth of quality loan portfolio (Branch targets)
Onboarding of eligible borrowing customers as per Product Procedure Manuals
Follow up on pipelines/sale leads to ensure maturity within agreed TAT.
Identify, explore, and negotiate business (lending) opportunities with existing and new and customers.
Engaging with external and internal business stakeholders to ensure that the Bank’s interests are properly presented and safeguarded.
Credit underwriting functions
Receive and review Credit applications and ensure compliance to approved checklist of required documents.
Liaise with CRC members to ensure eligible customers are visited to validate the information submitted, business and collaterals provided.
Assessment (credit appraisal) of Micro-SME credit applications to determine creditworthiness for Bank’s financing in-line with Product Procedure Manuals.
Ensure all credit applications forwarded to HQ for approval were reviewed, discussed, and deliberated by CRC (as per Product Procedure)
Attend/address all issues or queries raised by HQ (Retail credit/Business) in collaboration with CRC without compromising procedure.
Loan Portfolio Management
Ensure approved loans adhere to approved terms and conditions.
Ensure post disbursement business visits are made to confirm fund utilization and report/take necessary action where deviation occurs.
Ensure customers’ visits are made and reports are prepared as per the Bank’s guidelines.
Ensure proper documentation and record keeping of all approved credit application documents at branch.
Facilitate timely renewal/refinancing of eligible existing facilities.
Review loan portfolio and recommend appropriate interventions to ensure it performs in line with approved performance indicators and targets.
Help branch to devise and execute turnaround or recovery measures geared to improve quality of loan portfolio.
Deposit mobilization & Cross selling
Mobilize deposits from new and existing Micro-SME customers under KUA NASI, NBC Shambani and La Riba segments.
Cross selling of Bank’s existing and new products & services Support Liaison role between internal and external stakeholders
Capacity building
Conduct mass marketing/training with customers (potential & existing)
Conduct products awareness sessions with branches or external customers
Relationship management & Advisory function
Develop and maintain business relationships with customers on the Bank’s behalf.
Customer advisor on various business or lending requirements and devise proper credit structuring.
Reporting & Meeting attendance
Compulsory attendance at CRC, Loan delinquency and collections meetings etc as directed by authority.
Preparation and submitting of standard periodic reports or any report as required by management.
Education and Experience Required:
Education required.
Holder of First degree or its equivalent in Finance, Accounting, Agribusiness, Banking, Economics, Planning and/or relevant fields from recognized higher learning institution. Master’s degree or Banking certification will be an added advantage.
Experience required.
At least 1 year working experience in the Banking industry.
Experience in Micro-SME lending will be an added advantage.
Knowledge & Skills:
Deciding and initiating action
Learning and researching
Entrepreneurial and commercial thinking
Relating and networking
Adapting and responding to change
Persuading and influencing
Creating and innovating
Qualifications
Bachelor's Degree - Business, Commerce and Management Studies, Commercial mindset - Junior (Meets some of the requirements and would need further development), Customer Excellence - Service Delivery (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication - Basic (Meets all of the requirements), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets all of the requirements), Sales Management (Meets some of the requirements and would need further development)
