Family Support Worker

Uplyft are looking for a compassionate and capable Family Support Worker to join our team, supporting grandparents raising their grandchildren through the Grandcare Program.

About Uplyft

Uplyft (formerly Wanslea) is a leading provider of services for children, young people, and families across Western Australia. Founded in 1943, we have now expanded to offer a wide range of programs and services that support children, young people and families at every stage of life.

Why join Uplyft?

At Uplyft, your work makes a real difference. You won’t just have a job — you will support
children, young people, and families, helping to build safer, stronger, and more resilient communities.

We value people who bring their whole selves to work. Our team reflects our commitment to diversity, inclusion, and collaboration, where differences are celebrated and every voice matters.

Joining Uplyft means being part of a professional, purpose-driven organisation where your skills, ideas, and compassion help transform lives every day.

• Permanent part-time position (30 hours per week)
• Based at our Bentley Office with free parking on site
• Salary starting from $87,896.00 per annum plus superannuation
• Opportunity to salary package
• Ongoing professional development opportunities
• Additional paid break between Christmas and New Year
• Unique opportunity to work in an organisation passionate about diversity and inclusion
• Amazing people and rewarding team culture with highly capable and welcoming colleagues

About the Role

The Family Support Worker plays a key role in delivering the Grandcare Program, supporting grandparents who are raising their grandchildren in informal care arrangements. The role focuses on providing emotional, practical and financial support, including facilitating access to the Grandcarers Support Scheme (GSS) and connecting families with a range of wraparound services.

As a primary point of contact, you will engage with grandcarers who may be experiencing distress, trauma or complex family circumstances. Using a trauma-informed and culturally responsive approach, you will assess needs, guide families through eligibility processes, and link them to appropriate supports to strengthen wellbeing and stability.

About You

• Relevant qualification or equivalent experience in community services, counselling or family support
• Experience working with families, carers or vulnerable communities
• Understanding of trauma, grief, financial stress and complex family dynamics affecting grandcarers
• Strong skills in assessment, practical support, referrals and advocacy
• Ability to manage administration, maintain accurate records and use client systems
• Confident communicator with a warm, culturally responsive and non-judgemental approach
• Experience or interest in group facilitation, community activities or outreach work
• Well-organised, adaptable and able to manage competing priorities independently Commitment to trauma-informed, inclusive practice

Apply Now 

Submit your current resume and a concise cover letter addressing the full selection criteria as provided in the Position Description.

For any queries please contact Skye Upton, Talent Acquisitions Partner on 08 9245 2441

To learn more about Uplyft visit:  http://www.uplyft.org.au.

Uplyft reserves the right to close applications at any time, therefore we encourage you to submit your application as soon as possible.

Uplyft encourages applicants from all backgrounds and does not discriminate in regards to race, colour, gender, sexual orientation, age, ability, marital status, family or carer responsibilities, pregnancy, religion, political opinion, national extraction or social origin.

Uplyft is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.