From £35,412EntryFull Time
Facilities Co-ordinator
Administration 1A
Publish date: 17 April 2026
Closing date: 1 May 2026 at 12noon
Salary: £35,412
Hours: 37 hours per week
Overview
West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of more than 2.9 million people.
Our vision is ‘Making the West Midlands safer, stronger and healthier’.
This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.
We are seeking a highly organised and proactive Facilities Co-ordinator to join our Estates Management team. This key role is responsible for supporting the effective delivery of facilities management services across a diverse property portfolio.
Responsibilities
You will provide leadership, coordination, and administrative oversight across maintenance, contracts, and security functions, ensuring services are delivered efficiently, compliantly, and to a high standard. This is an excellent opportunity for someone with strong organisational skills and supervisory experience to contribute to a vital public service.
provide day-to-day supervision and coordination of the Maintenance and Contracts Officer and Headquarters Security team
support the delivery of planned and reactive maintenance works, ensuring timely completion and quality standards
manage facilities systems, including Freshservice and Oracle, ensuring accurate processing of work requests and invoices
monitor budgets, prepare estimates, and ensure effective financial control within your area of responsibility
administer the letting of residential and commercial properties, including rent and rates processing
liaise with surveyors, contractors, legal teams, and external stakeholders on property and contract matters
oversee contractor performance and ensure compliance with financial regulations and procurement procedures
maintain accurate records, filing systems, and data management responsibilities in line with policy
act as Data Controller for the section and ensure adherence to relevant policies
provide cover for the Cleaning and Catering Officer when required, ensuring continuity of service .
Experience and skills
Essential
proven experience in a supervisory or coordination role
strong administrative and organisational skills
competent in Microsoft Office (Word, Excel, Teams)
knowledge or experience of property, lettings, or legal processes
GCSEs (or equivalent) in Maths and English (Grade C or above).
Desirable
experience of Oracle and Freshservice systems.
Working pattern
37 hours per week
Hybrid working - minimum of 2 days per week in office
One designated on-site cover day per week.
Benefits
We offer a friendly working environment and benefits including:
enhanced family leave benefits, including 52 weeks fully-paid maternity and adoption leave
flexible and agile working arrangements
on-site free gym facilities
free parking.
We also offer access to an in-house occupational health facility - including occupational health and fitness advisors, sports therapists, physiotherapists, cognitive behavioural therapy practitioners and counsellors.
In addition, employees have access to:
24/7 Employee Assistance Programme
wellbeing programmes
‘blue light’ discounts across many retailers through partner schemes
Sports and Welfare scheme (for a small fee) – with access to discounted products and services.
Diversity
We welcome applications from all eligible candidates. However, as women and Black and minority ethnic employees are currently under-represented in our service, we particularly encourage applications from these groups.
WMFS is committed to safeguarding and promoting the welfare of children, young people and adults. We expect the same of every staff member.
Successful candidates will be subject to necessary pre-employment checks, including - where applicable - relevant level Disclosure and Barring Service (DBS) check, qualifications, medical clearance, identity and right to work. All applicants will be required to provide two suitable references.
How to apply
To apply, please complete the application questions outlining your skills and experiences in line with the job description (linked below).
Send your CV and answer the questions, detailing previous experience to outline your suitability for the role.
Questions
If you have any questions about the role, or would like an informal discussion, please contact Mark Ison by email at mark.ison@wmfs.net
