Bookings Administrator

Bookings Administrator | 10353 | Permanent Contract | 22.2 hours per week (3 days- Wed, Thurs, Fri) | £25,583 per annum pro rata (Scale C) | Dereham

Would you like to be part of the team at one of Norfolk's best loved museums and visitor attractions?

We are looking for a confident individual with excellent customer service and organisational skills to promote and administer our school, group and venue hire bookings at Gressenhall Farm and Workhouse. 

Located in the heart of Norfolk, Gressenhall Farm and Workhouse is the place to discover the history of rural life in East Anglia. Historic buildings including a recreated 1930s village complete with shops, cottage, pub and a school room, a heritage farm with rare breed animals and a Victorian Workhouse which is now a museum, are set across 50 acres of woodland, orchards, gardens and a community tree nursery. Interactive displays and objects trace farming from its Neolithic roots to the end of World War II, alongside hands-on activities, seasonal events and exhibitions, an adventure playground, trails and a café.

The site hosts over 10,000 school visits per year, supports groups to make the most of their visit and welcomes external organisations and partners for meetings and events. The role of Bookings Administrator is pivotal to the smooth running of this offer, working as a key part of the wider museum team. 

This is a part-time position working Wednesdays, Thursdays and Fridays throughout the year. 

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. 

• Financial benefits such as:

  • ‘Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.   

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply, we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.  

Redeployment closing date: 29 April 2026 23:59

All other applicants closing date: 6 May 2026 23:59