Description
YOUR PURPOSE
The Business Development Manager leads and develops Horizon's Community Development efforts, directly managing Community Development representatives across our four-state footprint, enabling consistent and high-quality support to branch managers and regional retail leadership. This role also partners with community development, marketing, and retail leadership on strategy and contributes to building the frameworks and metrics that will guide the team's work going forward.
YOU ARE RESPONSIBLE FOR
Team Development & Training
- Train, coach, and develop the Community Development Administrators on business development methodology, tools, and best practices, building consistent and effective execution across all regions
- Support the Community Development Administrators on the delivery of financial education, implementation of our robust volunteer program, and community outreach activities.
- Provide day-to-day leadership, direction, and accountability for the team; set objectives, support performance development, and ensure team members have what they need to execute business development responsibilities in their markets
Business Development
- Build and maintain relationships with employer groups, partners, associations, and centers of influence to drive membership growth and new business opportunities across Horizon's markets
- Partner with branch managers, regional retail AVPs, and the VP of Growth and Service to identify, prioritize, and support local business development initiatives; this role includes evening and weekend events as needed, with all hours tracked and compensated per Horizon's non-exempt pay practices
Strategy & Cross-Functional Collaboration
- Participate in strategic planning conversations with the AVP of Community Development, VP of Marketing, and retail leadership to align BD activity with organizational goals; help define the metrics and frameworks that will guide the team's work in 2027 and beyond
- Partner with the Sales and Service Administrator on activity tracking and reporting; share results, insights, and best practices across community development, marketing, and retail teams
SUCCESS LOOKS LIKE
The Leading Others Success Profile is a set of competencies that are essential to leaders who directly manage a team. These skills are key to success as this role is responsible for leading the team, getting results through others, and developing individuals to reach their full potential.
- Being Resilient: Rebounds from setbacks and adversity when facing difficult situations.
- Builds Effective Teams: Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Decision Quality: Makes good and timely decisions that keep the organization moving forward.
- Develops Talent: Develops people to meet both their career goals and the organization's goals.
- Directs Work: Provides clear direction and accountabilities.
- Ensures Accountability: Holds self and others accountable to meet commitments.
- Manages Conflict: Handles conflict situations effectively, with a minimum of noise.
COMPENSATION
Full-Time
$35.01-$52.51
*This figure shown represents the minimum and maximum of the range for this role. Individual offers are made dependent upon a candidate’s experience, education and skill level.
BENEFITS
Our goal is that you feel successful, supported, and balanced in all aspects of your life! To assist with this we offer:
- Medical, Dental & Vision Insurance for full-time and reduced full-time employees and their families
- Telemedicine for part-time employees
- Paid Group Life and Disability Insurance
- Employee Assistance Program
- Tuition Reimbursement Program
- 401K Retirement Savings
- Employer 401K Retirement Contributions & Matching upon eligibility
- Discretionary Annual Incentive Bonus based on eligibility criteria
- Paid Time Off per Full Calendar Year:
o 10 hours of PTO per month (prorated for reduced full-time and part-time)
o Paid Birthday Holiday
o Paid Wellness Days
o Up to 24 hours of Paid Volunteer Time annually
o 11 Paid Holidays
Requirements
Education & Experience
Bachelor's degree in Business, Marketing, Communications, or related field preferred; equivalent combination of education and experience considered.
- Minimum four years of business development or sales experience with a proven track record; experience in financial services or credit unions strongly preferred.
- Prior experience managing or coaching a team and building repeatable processes is required.
- Ability to work flexible hours, including evenings and weekends; all non-standard hours are tracked and compensated per Horizon's non-exempt pay policies.
- Regional travel required, scheduled in advance; reliable transportation required.
Capabilities
- Strong communication and presentation skills, verbal and written; able to engage effectively with members, employers, partners, and internal teams at all levels
- Demonstrated ability to train and coach others; skilled at building frameworks and playbooks that translate into consistent team execution
- Solid relationship-building and networking skills; ability to establish trust and credibility quickly in community and business settings
- Strong organizational skills: ability to manage multiple priorities across a distributed team and coordinate cross-functional efforts
- Works effectively in diverse, cross-functional environments and independently with limited supervision
- Proficient in MS Office (Teams, Word, Excel, PowerPoint); ability to learn additional systems and tools as needed
ABLE TO
To perform the essential functions of this position an employee must be able to meet the following workplace demands: the ability to converse with others, detect sound, identify, and detect objects, count, read, write, operate a computer, handle, and feel objects, reach with hands/arms and be stationary and/or stand and/or move for long periods of time. Occasionally, an employee will lift/pull/push and carry up to 25 to 50 pounds, stoop, kneel, crouch, crawl, climb, and be able to maintain balance doing these activities. The position requires sound reasoning, good judgment, and the ability to apply knowledge to work activities. The noise level is moderate and typical of a normal office environment. In accordance with the Americans with Disabilities Act, Horizon Credit Union will provide reasonable accommodation/s to qualified individuals with disabilities to perform the essential functions, unless such accommodations would cause the employer undue hardship. To request accommodation, please contact Human Resources.
ABOUT THIS JOB DESCRIPTION
The statements in this job description are intended to describe the essential functions and minimum qualifications for this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Job descriptions are not intended, nor do they create an employment contract, and are subject to change at any time to accommodate business necessities. The Credit Union maintains its status as an at-will employer where applicable. In support of Horizon CU’s goals, employees may perform other duties as assigned, and all employees are expected to:
Exemplify our CORE Values
Promote teamwork and collaboration
Provide our members with the highest quality service
