At Metro, we are one team, united in our purpose of moving Melbourne. We believe in fostering an environment where your skills, talents, and aspirations can thrive. We look forward to supporting you as you plan the next chapter of your career at Metro.
Before applying for a new role at Metro, please notify your current manager.
About the team
Our Operations & Passenger Delivery team is committed to keep Melbourne moving by delivering exceptional passenger experiences through on-time, reliable, safe and efficient services. We achieve this through face-to-face interactions by our frontline teams, supported by our safety operations, operational readiness, and network performance teams.
About the role
The Area Manager within the Authorised Officer (AO) team, is accountable for providing leadership and strategic direction across AO Depots elevating passenger experience, increasing operational and regulatory excellence and driving continuous improvement through stakeholder alignment, whilst ensuring legislative, regulatory and commercial deliverables.
Role duties and responsibilities include:
About You
Next steps
If this role resonates with your values, experience, and career aspirations, join us and get onboard to help move Melbourne!
Don’t meet every single requirement? As an inclusive and diverse workplace, we encourage all applicants to apply.
Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.
Should you require further information about the position or wish to have a confidential discussion, please email OPD.Recruitment@metrotrains.com.au and in the email subject list AO Area Manager.
To apply, please submit your Resume and Cover Letter at the time of application that is relevant to the advertised position.
Applications close Friday 15th May 2026. Please note that shortlisting may commence prior to the ad closure date.
Metro’s commitment to a Diverse, Equitable, and Inclusive culture
Metro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.
At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.
We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.