Working closely with the Customer Success team, the People and Culture Business Partner will provide assistance and guidance to Dijital Team clients and team members, using technical and professional skills/knowledge, on a broad range of HR policies, programs and practices. The People and Culture
Business Partners will be assigned team members by client/s and will work with these team members on day-to-day queries, onboarding, performance reviews and learning and development.
Responsibilities:
- General:
- First point of contact for assigned team members for People and Culture questions.
- Conduct weekly one-on-one’s with assigned team members to capture allocated work and identify any issues
- Communicate feedback to the Customer Success team and attend ad-hoc meetings with clients to address any identified issues
- Attend monthly meetings with Customer Success team and client and provide feedback from team member when needed
- Work with the People and Culture Administrator to update the HRIS, BambooHR, including record management
- Act as a champion of the company's values and culture, promoting a positive and inclusive work environment.
- Support overall people & culture team in organising events/encourage the team members active participation in such events.
- Onboarding:
- End to end support of the onboarding process from when contract is signed to first day for both team members and clients
- Ensure a smooth onboarding process for the client & team members.
- Work with the Customer Success team in coordinating the onboarding with the client & IT division/ responsible stakeholders.
- Learning and Development:
- Providing support to team members regarding Learning & Development policies, programs and practices.
- Ensuring all team members have a development plan in place and training organised on an annual basis and review on a quarterly basis
- Maintain the LMS to capture completed training
- Assist the team members on learning requirements
- Collaborate with the People & Culture team to design and implement programs and initiatives that foster employee engagement, retention, and development.
- Remuneration and Benefits:
- Day to day management of all benefits for team members
- Ensure HRIS is up to date with remuneration and benefits for team members
- Performance Reviews:
- Ensure all team members have completed their performance reviews per the policy
- Close loop with relevant team members with the performance
- improvement plan once executed.
- Support client with strategic retention approach to assist the team member & organisation
- Other:
- Support HR projects and initiatives, such as diversity and inclusion efforts, leadership development programs, and organisational change initiatives
- Conduct regular assessments of organisational culture and employee
- sentiment, identifying areas for improvement and implementing action plans to address issues.
To be successful in this role, you will have:
- Previous experience in a BP role
- Consulting and negotiation skills.
- Knowledge of human resources organisational policies and practices.
- Relationship management and influencing skills.
- Excellent communication skills and strong service orientation
- Knowledge of current legislation
- Strong attention to detail and time management
By applying for this role, your contact details will be securely stored in our candidate database. If you're not selected for this role, our Talent Acquisition Team may contact you regarding future opportunities that match your profile.Additionally, your email address will be automatically subscribed to our monthly newsletter, as well as special announcements such as upcoming webinars and events that we host. You may unsubscribe from these communications at any time by clicking the Unsubscribe link at the bottom of any of our emails.
