SeniorFull TimeEN
At Olenex, we supply a broad portfolio of high-quality edible oils and fats to customers worldwide. With thirteen strategically located refineries across Europe, we produce a wide range of liquid and tropical oils. Our team of specialists works closely with both food and non-food producers to deliver tailor-made ingredients that meet specific needs.
Beyond production, we are active in trading and sourcing raw materials to strengthen our offering in the oil and fats industry. Sustainability and fair trade are at the heart of what we do. Through our #SharedResponsibility initiative, we build integral partnerships and work toward a 100% sustainable supply chain.
We also believe in investing in our people. At Olenex, you’ll find opportunities for career development, training, and contribution within a dynamic and challenging environment where your impact truly matters.
We are currently looking for a organized & experienced
to join our team at the Central Post office in the heart of Rotterdam.
You are an experienced and structured Customer Service professional who ensures accuracy, reliability, and continuity across order handling and financial administration. You support core business operations by managing invoicing, data, and reporting while acting as a trusted point of contact for customers and internal stakeholders. In this role, your drive quality, stability, and process improvement across our customer service operations.
Manage and process invoicing for Olenex Heavy and third‑party locations, including extra costs and re‑invoicing
Handle customer requests related to orders, invoices, credits, and reissues
Act as a key link between customers, logistics, and internal departments
Ensure accurate financial records, smooth month‑end closures, and reporting quality
Create Certificates of Origin and NVWA statements
Collect, organize, analyze, and report data within the organization
Optimize data quality, workflows, and customer service processes
Contribute to process streamlining and productivity improvements
Support end‑to‑end order handling activities
Solid experience in customer service, administrative, or financial support roles within a professional environment
Strong attention to detail and accuracy in data, invoicing, and reporting
Confidence in handling complex customer questions and operational topics independently
Ability to communicate clearly and professionally with customers and internal stakeholders
Structured, reliable, and solution‑oriented working style
A proactive mindset with the maturity to improve processes and bring stability to daily operations
Enthusiastic colleagues from around the world
Competitive salary and multiple development options
13th-month salary
30 days of annual leave
Pension scheme fully paid by Olenex
One home office day per week
Working-from-home allowance
Discounts on health insurance and fitness
Sounds like you? Apply now!
