ISG is North America's leading provider of high-quality Roll-Up Doors, LED Lighting and Power Lifting Systems for trucks and specialty vehicles. ISG serves as the umbrella company for AMDOR, WHITING Canada, and Fire Manufacturing Innovations LLC.
Job purpose We are looking for a versatile Quality Engineer to work in a very dynamic and fast-paced environment. Quality Engineer will be responsible for improving the organizational effectiveness by coordinating Quality Management System (QMS) activities to support the business' growth, productivity, and quality objectives. Specific responsibilities include cost-out initiatives, process improvement activities, and continuing to drive our continuous improvement culture. The ideal candidate for this position must be driven, motivated and be a willing contributor to the development of the quality department. This individual will be an experienced quality professional with a lot to offer, while been open to learning and working as one in a team. The candidate must be a “solution finder” and thrive in challenging situations.
Duties and responsibilities
Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.
Interface with production, engineering and sales
Strengthen and streamline existing processes through continuous improvement
Develop and review control plans, process flows, and PFMEAs.
Process owner for ISO 9001:2015 internal and external audits and conduct activities related to auditing.
Develop boundary samples and other visual aids
Participate in decision making process regarding product disposition.
Calibration of various tools and gauges, as requested
Set detailed guidelines on what needs to be checked and what the quality standards are
Analyze manufacturing and quality data to identify trends and develop proactive actions to mitigate potential risks to products and customers.
Identify the root of technical issues and recommend fixes
Prepare reports on malfunctions and corrective actions
Work with internal teams to increase customer satisfaction by improving the quality of the products
Lead activities to reduce the elements of Cost of Non-Conformance - warranty, scrap, rework, reactive maintenance
Perform other duties as required
Minimum Requirements
Bachelor’s degree in mechanical, Manufacturing or Industrial Engineering with 5+ years of experience preferred in quality functions in the manufacturing environment
Hands-on experience with ISO 9001:2015 Quality Management Systems (QMS)
Must be legally eligible to work in Canada without company sponsorship now and in the future.
Preferred Qualifications and Experience
In-depth understanding of technical documentation
Experience in drawing interpretations and geometric dimensioning and tolerancing
Knowledge and experience in gauging methods and calibration
Familiarity with statistical analysis
Knowledge of Manufacturing and Quality Control processes
Great attention to detail and problem-solving abilities
Highly motivated and self-driven individual
Experience in Lean manufacturing process
Strong knowledge of ISO 9001:2015
Strong communication and organizational skills
Familiarity with using problem solving tools i.e., 5 Whys, 8D, RCA
Self-starter working with minimal supervision
Must be familiar with measuring instruments and able to read blueprints
Must be proficient in MS Office, with strong skills in Excel
Other Requirements
Valid passport, ability and willingness to travel to ISG locations / industry events in Canada and the US. May include occasional overnight travel.
Working conditions
Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
Ability to work in a confined area,
Ability to sit at a computer terminal for an extended period
Physical Requirements
While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands & fingers to operate a computer, telephone and keyboard plus reach, stoop, and kneel to install / inspect/ evaluate products and equipment,
Specific vision abilities required by this job include, but are not limited to, close vision requirements, specifically computer work,
