Dental Assistant - Blacktown

WHO ARE WE?

The Rev. Bill Crews Foundation (‘BCF’) is one of Sydney’s most trusted frontline charities and has been supporting the community for nearly 40 years. Our mission is to address homelessness and hardship by providing essential services including food, social welfare, healthcare, education and community programs.

Our Social Health and Wellbeing (‘SHW’) team is often the first point of contact for individuals facing significant and complex challenges. The team delivers a broad range of care including crisis support, case management, medical services, dental services and complementary healthcare.

THE ROLE

We are seeking a compassionate, skilled Dental Assistant to join our SHW team at the BCF Blacktown Medical Clinic, commencing immediately.

As a Dental Assistant, you will play a vital role in supporting the delivery of high-quality dental care to individuals experiencing homelessness, financial hardship and other barriers to accessing mainstream services. You will help create a calm, welcoming and safe environment, ensuring each person receives dignified and trauma-informed support.

The position offers casual, part-time or full-time hours, and the schedule can be tailored for the right person. You’ll be joining a warm, purpose-driven team where your skills and compassion directly contribute to improving lives.

WHAT YOU’LL DO

As our Dental Assistant, you will:

• Provide essential chairside support to dentists and allied dental staff.
• Welcome clients with compassion and respect, helping them feel safe and supported.
• Prepare treatment rooms, sterilise instruments and maintain infection control to the highest standards.
• Maintain accurate and confidential patient records using dental software (training provided if required).
• Coordinate with laboratories, referral hospitals and external providers to ensure continuity of care.
• Assist with patient flow, appointment preparation and general clinic organisation.
• Support stock management, ordering and regular dental stocktakes.
• Contribute to a calm, organised and client-focused clinic environment.
• Work respectfully with clients who may present with trauma histories, challenging behaviours or mental health concerns.

WHAT WE’RE LOOKING FOR

You are a steady, supportive and adaptable team member who thrives in a busy, community-focused setting. You remain calm under pressure, communicate clearly and enjoy contributing to a positive experience for clients and colleagues.

You’ll also bring:

• Experience working as a Dental Assistant.
• Certificate III in Dental Assisting (or equivalent).
• Certificate in Dental Radiography (desirable).
• Certificate in Oral Health Education (desirable).
• Experience using dental software such as Exact or SharePoint (advantageous).
• Strong interpersonal and communication skills.
• A respectful, non-judgemental, person-centred approach.
• Ability to multi-task while maintaining a high standard of care and compliance.

OUR RECRUITMENT PROCESS

If your resume is shortlisted, the next steps may include:

• Phone screen
• An interview
• A brief trial at our Blacktown clinic to meet the team, observe the environment and gain insight into the role

We want this process to be supportive and informative, ensuring you feel welcomed, comfortable and confident in understanding the unique nature of our service.

WHY JOIN US?

At BCF, you’ll be part of a compassionate and inclusive team committed to making a real difference.

We offer:

• Not-for-Profit Salary Packaging benefits (up to $15,900 tax-free)
• Professional development opportunities
• Employee Assistance Program (EAP)
• Health and Wellbeing Program (Wherefit)
• Mental Health Days
• Supportive team culture with ongoing guidance and supervision
• Close to public transport or free off-street parking

READY TO APPLY?

If you’re a dedicated Dental Assistant with a passion for community health and supporting vulnerable populations, we’d love to hear from you!

Click “Apply Now” to submit your application. Please include a cover letter outlining your availability.

Bill Crews Charitable Trust and the Exodus Foundation are separate but closely aligned entities. Together, they deliver services under the Rev. Bill Crews Foundation brand to support those most in need.

All BCF employees must have completed at least three (3) COVID-19 vaccinations, including boosters approved by the Therapeutic Goods Administration (TGA). Proof of vaccination will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will be required to complete a Working With Children Check, a National Police Check and provide a current First Aid Certificate.

Please Note: This position is managed directly by the BCF People and Culture team. We appreciate the interest of recruitment agencies; however, we are not seeking third-party support for this role at this time.