Senior Product Analyst

About Sedex

Sedex is a trusted partner for over 100,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains. Through our platform's powerful data insights and expert guidance, we simplify the management, assessment, and reporting of sustainability performance.

Our Vision is to be a leader in making global supply chains more socially and environmentally sustainable. Our Mission is To provide data-driven insights, accessible tools, and exceptional services that support businesses in improving environmental, social, and governance (ESG) performance and outcomes.

The role

Our Product, Design and Technology department is looking for a Senior Product Analyst to join our Data & Analytics team and play a key role in delivering product analytics across our platform.

This role will lead the implementation and evolution of product analytics capabilities, ensuring data insights are embedded throughout the product lifecycle.

You will act as a technical lead and mentor to a Product Analyst, supporting the growth of product analytics maturity across the department.

Main Responsibilities

· Support cross-functional teams with data insights.

· Define success metrics for product releases.

· Lead and mentor a Product Analyst.

· Enable teams to measure and optimise ongoing platform performance.

· Manage the implementations of Google Analytics, Gainsight PX and other systems via Google Tag Manager;

· Maintain the integrity and expand the presence of the data layer.

· Support Data Engineers in managing the data pipeline of GA4 data to Snowflake via GCP.

· Measure the impact of product & tech releases through insight & AB Testing.

· Work with stakeholders to collect requirements, identify gaps and implement appropriate tracking for journeys.

· Support in creating new reports in ThoughtSpot, as well as maintaining existing dashboards.

· Develop product analytics capability and best practices across our department;

Knowledge, Skills & Experience

· 5+ Years Experience of Product Analytics and Tracking Experience.

· Product Analytics Technologies such as, GA4, Hotjar, and Gainsight PX.

· Tag Manager: Google Tag Manager.

· Cloud Warehouses: Snowflake (or Similar) and GCP (Primarily Big-Query).

· Data-Visulisation: Thoughtspot, Tableau, Power BI or similar Software.

· Agile delivery methodology.

· Inquisitive mindset and problem solving behaviours.

Our culture

At Sedex, our approach to business and culture is firmly rooted in our core values, which guide everything we do:

· Respect Each Other: We believe that a foundation of mutual respect is essential to creating a positive and inclusive environment.

· Customer-Driven: We are passionate about delivering exceptional value to our customers. By listening to their needs, understanding their challenges, and continuously adapting our solutions, we aim to empower them to achieve their sustainability goals and drive positive change in their supply chains.

· Thinking Creatively: Innovation is at the heart of our work. We encourage creative problem-solving and embrace new ideas that challenge the status quo. This mindset allows us to continuously improve our products and services, offering fresh and effective solutions to complex sustainability and ethical sourcing issues.

· Take Ownership: We empower our team members to take responsibility for their actions and outcomes. Every person at Sedex is encouraged to own their work, make decisions with confidence, and contribute proactively to the success of the team and the business.

· Deliver Results: We are results-oriented and committed to delivering tangible, impactful outcomes for our customers, our business, and society at large.

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