matteria
Administration & Operations Lead - Reurbano
🇲🇽Mexico City, Mexico City, MexicoRemote available28 days ago
SeniorFull TimeEN
Selection process developed by matteria
This is a full-time, permanent position based in Mexico City (CDMX). The role operates under a hybrid model, with regular in-office presence in Mexico City and occasional field presence as needed.
Reurbano is one of Mexico City's most recognized adaptive reuse developers, with 15 years of creating vibrant, enduring urban spaces through design excellence, operational innovation, and a focus on people.
We believe activated, high-trust communities create extraordinary value — socially, civically, and financially. We also believe we're living through a transformation in how organizations operate. We're now launching a new real estate development platform to build adaptive reuse and mixed-use, mixed-income, intergenerational communities — pairing deep community investment with an AI-first data and operating model.
This role will be part of a founding team that reimagines development — from what we build, to how we build, to with whom we build.
30+ completed projects across Mexico City (2008 to present), representing 400+ housing units and 15,000+ m² developed.
Award-winning portfolio recognized internationally: Bienal de Venecia, Bienal de Quito, FAD Prize (Spain and Portugal), XV Bienal de Arquitectura Mexicana, and ArchDaily Best Buildings 2015.
Featured in leading media including Metropolis, Monocle, Log, NYTimes, ArchDaily, El Financiero, and AD México.
∼60,000 Instagram followers and a growing community of residents, collaborators, and urban advocates — built on credibility, not ad spend.
Serve as the operational and administrative backbone of Reurbano’s growing multi-entity platform, acting as a high-trust internal service partner across founders, project managers, and internal teams. Build and maintain the administrative and operational systems that ensure the company runs with accuracy, discipline, and visibility so critical processes execute reliably, risks surface early, and founders are not the default backstop for routine operations.
Run disciplined back-office operations across a multi-entity platform, serving as a trusted internal partner to project managers and internal teams to create repeatable systems, coordinate priorities, solve operational blockers, and ensure reliable execution across projects, entities, accounts, vendors, and recurring obligations.
Deliver high-quality internal service across multiple stakeholders and projects, ensuring timely support, clear communication, and dependable operational follow-through.
Own payment and invoice workflow discipline: coordinate approvals, invoice tracking, routine payments, and near-term cash visibility to avoid surprises.
Contract routing and document control: maintain versioning, structured filing, retrievability, and information hygiene with strong documentation standards and AI-assisted searchability.
Onboarding, offboarding, vendor and contractor operations: ensure agreements, role logistics, and follow-through are clean, documented, and reliable.
Workflow improvement and operating visibility: implement tools, checklists, dashboards, and lightweight reporting to reduce founder dependency and increase execution reliability.
Entity governance and admin compliance hygiene: track obligations, key dates, signatories, and recurring requirements in coordination with external legal and accounting partners.
Education
No specific degree required. Relevant backgrounds include Business Administration, Finance, Law, Industrial Engineering, or related fields. What matters most is demonstrated operational ownership and systems-building capability.
Experience
4 to 8 years in operations, administration, finance-adjacent execution, or a related field.
Proven ability to build and run back-office systems across multiple entities, projects, or workstreams simultaneously.
Track record of owning payment workflows, contract management, vendor coordination, and document control with rigor and reliability.
Experience reducing founder or leadership dependency by creating repeatable processes and clear operational visibility.
Familiarity with Mexican regulatory and compliance requirements: IMSS, SAT, entity governance, and basic labor law.
Experience with project management tools and cloud-based filing systems. Familiarity with AI-assisted workflows (Notion, ClickUp, Google Drive, or similar).
Prior experience in real estate development, property operations, or other multi-entity asset-heavy environments is strongly preferred.
Knowledge and Skills
High ownership and accountability: owns outcomes, imposes structure, and drives issues to resolution with minimal supervision.
Systems discipline and continuous improvement: turns recurring work into repeatable workflows and reduces reliance on memory.
Structured communicator: crisp written updates and documentation with explicit owners, deadlines, and next steps.
Sound judgment and escalation: knows what to standardize, what to handle independently, and what to escalate.
AI and tool fluency: uses modern software and AI-enabled workflows to improve throughput and documentation quality.
Fully bilingual: Spanish and English, written and spoken.
High agency + stamina: this is a demanding environment; you’re comfortable with ambiguity, take ownership, and move fast.
Empowerment over hierarchy: we operate with empowered decision-making; roles change as we learn, and we optimize for outcomes, not titles.
Mission alignment: you’re deeply motivated by building healthier, more connected places.
Adaptability and curiosity: you learn new tools and workflows quickly, experiment thoughtfully, and use AI to increase clarity, speed, and quality.
Low ego: you’re willing to do whatever the work requires and you treat people with kindness and respect while holding a high bar.
This role is best suited for someone motivated by:
Building operational infrastructure from scratch, not inheriting a finished system. The opportunity here is to design how a growing company runs.
Bringing order and clarity to complexity: multiple entities, projects, and moving parts that need to work together reliably.
Working in a purpose-driven environment where operational excellence directly enables the mission, every system built here supports real urban transformation.
Being a trusted partner to founders and team: visible, relied upon, and genuinely influential in how the organization scales.
Working in a fast-moving, founder-led environment where contribution is tangible and the impact of good operations is felt immediately.
Competitive salary aligned to market (details shared during process).
Permanent, full-time contract.
Hybrid work environment with regular in-office collaboration and flexibility based on business needs.
Performance-based bonus tied to community and operational milestones.
Benefits in accordance with Mexican labor law (IMSS, INFONAVIT, aguinaldo, PTU, vacaciones).
Equipment and tools provided.
Direct exposure to founders from day one.
