Sales Support Representative I

Sales Support Representative I
FLSA Status: Non-Exempt
Full-Time
Location: Livermore, CA (Hybrid)

WHO WE ARE:

MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGT’s almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive.

Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth.

Celebrating its 50th year in 2025, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of the clients we serve. Hear more about MGT’s culture in the words of our employees.

WHAT YOU’LL DO:

The SSR-I provides support services to the Account Managers. Among other duties, their responsibilities include quoting, researching product information, and data entry.

• Answering department phone calls
• Conducting basic product research
• Adding new products to the database
• Updating database pricing
• Using basic Visio for diagramming
• Designing sales quotes and scopes of work
• Verifying correct parts for proposed customer solutions
• Communicating weekly with customers and their respective Account Managers
• Outbound telemarketing calls to prospect for new customers
• Reporting new customer opportunities weekly

WHAT YOU’LL BRING:

• Associate degree or minimum 2 years of sales experience required.
• Four (4) or more years of technology/information systems technical solution sales experience required
• Ability to develop and maintain positive working relationships with both internal and external customers
• Basic computer and data entry skills. Ability to use Microsoft Office Suite programs (Word, Excel, Outlook), Salesforce, and Visio
• Excellent communication skills – both written and verbal
• Excellent customer service skills, including knowledge of professional telephone etiquette
• Good problem-solving skills
• Ability to learn basic technical product information
• Ability to work under pressure

WHAT WE OFFER:

Our world-class work environment encompasses flexible and remote work options, a commitment to equity, and nationally respected teams in management consulting and technology services. We also offer opportunities to make a profound social impact through innovative projects, and professional development opportunities for career growth. Here you can read more about our extensive Employee Value Proposition (EVP).

Specifically, we will offer you a competitive compensation package including:

• Flexible paid time off
• 5% 401K matching program
• Equity opportunities
• Incentive and bonus programs
• Up to 16 weeks of paid parental leave
• Flexible spending accounts

Full-health benefits with base employee coverage fully funded, comprising:

• Medical, dental, and vision coverage
• Life insurance
• Short and long-term disability coverage
• Income protection benefits

MGT Impact Solutions, LLC is an equal opportunity employer. We will not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, marital status, genetic information, sexual orientation, pregnancy, gender identity, or any other characteristic or class protected by law.