About Anderson Injury Lawyers
We are seeking a highly motivated and detail-oriented Bilingual (Chinese/Mandarin) Legal Assistant to join our team. In this role, you will assist with organizing case files, communicating with clients in both languages, and facilitating a variety of tasks in the prelitigation phase of personal injury cases.
About the role
Client Communications:
- Assist in communicating with clients to gather initial case information, update them on case status and address inquiries
- Maintain a positive and client-focused approach in all interactions
Case File Organization:
- Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness
- Assist in tracking and updating case information in the case management system
Document Preparation:
- Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications
- Ensure that all documents are properly labeled, files, and accessible for case managers
Medical Records Coordination:
- Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases
- Liaise with medical providers to gather necessary documentation
Task Coordination:
- Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met
- Collaborate with legal professionals to facilitate case progression
Client Advocacy:
- Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience
- Address client inquiries and concerns, escalating complex issues to case managers
Administrative Support:
- Provide general administrative support, including data entry and electronic filing
- Assist in maintaining organized and up-to-date case files
Calendar Management:
- Aid in managing calendars and scheduling appointments for case managers
- Ensure efficient coordination of appointments and follow-ups
Qualifications
- Fluency in both spoken and written English and Chinese (Mandarin and/or Cantonese) required
- Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages
- Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management
- Previous experience in an administrative or support role, preferably in a legal or client-focused setting
- Strong organizational and communication skills
- Detail-oriented with the ability to manage multiple tasks
- Proficiency in Microsoft Office and basic computer skills
