A Great Opportunity for A Marketing Coordinator
Who are we?
At Questex, you can make an impact by helping suppliers and buyers connect more efficiently and effectively. Questex is a leading global events, media, and business information company, yet we are still a place where your voice is heard, and your ideas are appreciated. So, you can make an immediate difference in our success while advancing your career.
Questex drives business forward through a rich engagement platform centered on leading events and surrounded by data insights and digital communities.
Check us out here: www.questex.com
This role is remote, ideally based in Massachusetts.
As our Marketing Coordinator, you'll support Questex's success by:
As a Marketing Coordinator on the Audience Marketing team, you will support audience acquisition and engagement strategies across Questex’s hospitality portfolio, executing multi-channel campaigns designed to attract and convert key industry professionals.
What You’ll Do:
- Support audience acquisition and registration growth for events through email, social media, partnerships, and digital channels
- Execute and optimize marketing campaigns in collaboration with marketing and cross-functional teams
- Assist in developing compelling messaging for emails, social media, and website content that resonates with key hospitality audiences
- Maintain and update event websites to ensure accurate, engaging, and conversion-focused content
- Manage and grow social media presence across assigned brands; proactively create content to drive engagement and registrations
- Create basic marketing assets using tools like Canva to support campaigns across email, social, and web
- Track, analyze, and report on campaign performance; use insights to optimize results and improve audience targeting
- Support audience segmentation and persona development to better target key attendee groups (e.g., owners, operators, bartenders, hotel leaders)
- Collaborate on onsite marketing execution, including signage, activations, and sponsor integrations to enhance the attendee experience
- Leverage speaker, sponsor, and partner content to amplify marketing efforts across channels
- Stay informed on hospitality industry trends, marketing best practices, and emerging tools (including AI) to continuously improve campaign performance and efficiency
Key Areas of Focus:
- Email marketing execution and performance optimization
- Social media programming and content deployment
- Audience-first messaging and persona-based marketing
- Campaign execution across event and digital products
- Cross-functional collaboration with sales, content, and operations teams
- Onsite event support and execution (e.g., The Hospitality Show, Bar & Restaurant Expo, Vibe Conference)
- Utilization of modern marketing tools and platforms (e.g., AI tools, Canva) to enhance productivity and creativity
Who you are as A Team Member:
- You proactively seek to adopt and implement diversity into your work, including valuing diverse backgrounds, experiences and thinking. You also embrace creating and nurturing a culture of diversity, inclusion, and belonging.
- Exceptional communication skills, both written and verbal
- Good interpersonal skills, willingness to learn and continue to grow
- Strong team player and ability to work well with others
Your Experience & Education Include:
Required Qualifications
- Strong written and verbal communication skills.
- Strong attention to detail; diligent, proactive, organized, accountable, analytical, and highly motivated team player with solid project management skills.
- Ability to learn new technologies, tools, and processes quickly and thrive in a dynamic, fast-paced, high-growth environment while managing multiple projects under tight deadlines.
- Strong working knowledge of the Microsoft Office Suite.
- Results-driven mindset with a strong desire to meet and exceed expectations.
Preferred Qualifications
- Bachelor’s degree in marketing, communications, management, or related field (preferred but not required).
- 2+ years of experience in marketing, advertising, event support, or client/customer-facing roles.
- Ad agency, events, or media industry experience.
- Experience using Canva, Adobe Photoshop, or InDesign.
- Experience with Omeda (email deployment) or similar marketing technologies (e.g., MailChimp, Eloqua, ActiveCampaign).
- Experience using generative AI and AI-powered marketing platforms for ideation, drafting, optimization, and personalization of campaigns.
- Demonstrated prompt-writing skills and data-driven application (email optimization, A/B testing, reporting, segmentation), including responsible AI usage practices such as fact-checking and bias awareness.
Why apply?
- Why we are here: Helping people to live longer and live better by focusing on the Experience Economy.
- What we do: We connect buyers and sellers
- How we do it: Easy to work We deliver superior results. Provide world-class experiences.
- Our DNA is our guiding principles: Collaboration, Honesty & Transparency, Curiosity, Growth, Fun, Purpose Driven
OUR CULTURE
At Questex, we listen to each other and to our customers. And we have fun in a fast-paced, vibrant, and supportive environment. We’re big on ideas, not on rigid processes, rules or org charts. We know that life can be unpredictable, so we’re flexible and adaptable to change.
YOUR INITIATIVE
At Questex, you will join a fast-growing company of bright and ambitious but easygoing people from a diversity of professions, experiences, and backgrounds. We keep it real. Like to take the lead? Go for it! We encourage innovative thinking and action. Whether you like to create things, manage things, or sell things, you can make your mark at Questex.
OUR REWARDS/WHAT WE OFFER
Questex celebrates the contributions of every member of our team by providing a dynamic and caring work environment, competitive benefits package designed to ensure our employees physical and mental health are top priority.
Salary offers are based on a broad scope of factors including relevant skills, training, experience, education and where applicable, licensure or certifications obtained. Market, geographic and organizational factors are also considered. In addition to base salary and a competitive benefits package, we offer the following:
The expected base salary for this position ranges from $50,000K to $60,000K base. Salary offers are based on a broad scope of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market, geographic and organizational factors are also considered.
- Vacation - 15-20 days depending on years of service
- 12 Paid Holidays
- Health and Welfare Benefits (medical, dental, vision, life, and others)
- 401k, with Matching Contributions to include educational webinars sponsored by our 401K partner
- Parental Leave
- Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills
- Cariloop Membership Program to help support employees with the complexities of caregiving
- FitOn Health, access to a leading digital wellness platform that offers premium online classes and nutrition guidance.
- Wellness rewards and reimbursement opportunities offered thru our medical provider.
- Access to Mental Health Resources thru our Group Life Insurance Plan and Medical Provider
- Mission-driven culture with an enthusiastic, professional team
- Work-life balance
- Discounts through various partnerships
DEI Mission:
Our mission is to create inclusive experiences and opportunities for all, empowering individuals and communities, ensuring that everyone can see themselves represented in our offices, virtual spaces and our work.
With offices in Washington D.C., Singapore, and United Kingdom and a grand span of remote locations in the US, we are always on the lookout for talented people to join our team.
Questex is an Equal Opportunity Employer –Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation/ Gender Expression/Age/Military or Veteran Status/Citizenship Status, or other protected characteristics under federal, state, or local law.
Please note: Questex is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship now or in the future.
