About Fairphone
Fairphone is more than just a company - we are a global leader in sustainable, modular electronics, on a mission to change the electronics industry from the inside out. Built on strong social and environmental values, we are a diverse and inclusive team from all walks of life creating market consumer electronics that make a real impact.
At Fairphone, you will find a supportive and safe space where everyone can be themselves, collaborate openly, and have the freedom to learn and grow - because that’s how we innovate and drive change together!
So… are you a proactive, self-motivated team player who loves taking initiative and bringing positive energy? Do you thrive in a fast-moving start-up or scale-up environment? Are you a great communicator who values collaboration and embraces different perspectives? And most importantly, do you feel a strong connection to Fairphone’s mission and values? If you're nodding along and thinking, “Yes, that’s me!”, then check out our vacancy below!
Please know that we acknowledge that we are living in a time where the use of AI can bring many efficiencies and support. However, we want to know the real YOU. Please try to limit the use of AI tools to generate answers to the application; we value authenticity and encourage you to use your creativity!
- Location: Amsterdam (you should have the right to work in the Netherlands)
- Hours: 40 hours per week
- Start: ASAP
- Contract duration: The 1st 12-month employment contract with the possibility of extension to permanent
- Deadline to apply: We review applications on a rolling basis. Please apply as soon as possible.
About your role
The Senior Product Designer Website is a high-level individual contributor responsible for the end-to-end user experience of Fairphone’s primary digital touchpoint: www.fairphone.com. You are the primary designer of the website, ensuring that our mission, our products, and our support services are delivered through a seamless, high-performing interface.
Working closely with the Head of eCommerce and the Product Owners, you turn business goals and user needs into seamless, accessible, and transparent digital experiences. While you collaborate with the Lead Digital Product Designer to ensure cross-platform consistency, your focus is the hands-on execution and optimization of the website’s UX and UI.
What makes you stand out
You master conversion optimization. Driving commercial growth and high-performing sales funnels is what you excel at. You are active in the Digital Product Design space. Contributing to the design community and constantly seeking ways to improve yourself and the team.
Key Responsibilities & Objectives
Key Objectives- Drive Strategic Growth: Increase Website Conversion Rates through advanced UX patterns and persuasive design.
- Elevate User Satisfaction: Continuously improve ‘Direct Purchases CSAT’ and ‘Website Effort Score’.
- Scalable Design Excellence: Lead the maintenance and expansion of the Fairphone Design System to ensure cross-platform consistency.
- Innovation Leadership: Integrating AI and emerging technologies into the design lifecycle to increase delivery velocity, scale hyper-personalisation, and future-proof design operations."
Key Responsibilities- Full-Funnel Design: Own the UI/UX of the website, from high-impact product pages to more service-oriented flows.
- High-Fidelity Execution: Create developer-ready designs and prototypes that handle complex e-commerce logic and responsive layouts.
- Advanced Prototyping: Create high-fidelity prototypes and complex user flows that tackle difficult checkout and product discovery challenges.
- Design Mentorship: Provide guidance and constructive critiques to junior-level designers, fostering a culture of excellence and continuous learning.
- Audit & Governance: Conduct regular UX audits to ensure the site remains accessible, fast, and consistent with our brand values.
Core Activities
- Expert Design Mastery: Proven experience leading UX for large-scale e-commerce platforms using Figma and other advanced design systems.
- Strategic Thinking: Ability to justify design decisions with data (GA4, Looker, Hotjar) and align them with commercial KPIs.
- Technical Literacy: Deep understanding of frontend/backend limitations, APIs, and how design impacts SEO and performance.
- Stakeholder Management: Exceptional ability to communicate vision to leadership and manage external stakeholder requests effectively.
- Agile Leadership: Deep knowledge of Scrum ceremonies and experience working in a fast-paced, iterative environment.
- AI Integration: Proficient in using Cursor and/or any other AI tool to optimise the design-to-code pipeline, automate repetitive tasks, and accelerate rapid prototyping. Experienced in leveraging AI for design system documentation and enhancing cross-functional handoffs.
