Overview
The Auto Parts Specialist provides counter service for Forsyth County Automotive Services. They will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a company vehicle to pick up parts.
This is an hourly position.
Responsibilities
Provide quality customer service to include but not limited to the following
- Attention to detail
- Review, familiarize with and adhere to Product Group Catalog
- Review, familiarize with and adhere to Policy and Procedures Manual
- Review, familiarize with and adhere to SOPs and Safety Manual
- Meet and greet customers
- Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
- Answer questions regarding availability of parts
- Ask appropriate questions to ensure correct parts are researched and provided
- Inform customers when requested parts are available
Parts Pick up
- Drive vehicle to designated locations to purchase/pick up parts
- Provide company documentation to vendors as required (tax exempt form, credit references)
- Review all invoices at vendor location to ensure accuracy on pricing and quantities
- Return products to MANCON location in a timely fashion
Data Entry Requirements
- Assist in generating invoices for customer requisitions in the inventory system
- Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
- Assist in performing weekly inventory cycle counts
- Assist in performing counts during Wall-to-Wall inventories at site
Other Requirements
- Follow established guidelines for vehicle and equipment maintenance
- Provide 24-hour support during emergency and/or critical operations
- Assist with inventory research projects as requested
- Participate in the SCM continuing training program
- Assist with other duties as assigned
Qualifications
- Valid Driver’s License with two years driving experience
- 2 years of experience with auto parts or heavy-duty truck parts
- 24-hour availability during emergency and/or critical operations
- Ability to obtain and maintain a forklift license
Preferred Qualifications
- Delivery Driver experience
- Inventory or warehouse experience
- 1 year computer experience
- Ability to obtain and maintain P1 or P2 ASE certification
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Essential Requirements
Driving, Lifting, Reaching, Sitting, Standing, Stooping, Walking
Physical Requirements Other
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.
