Position Overview:
Are you passionate about working with people and committed to creating an inclusive workplace? 🥰 We are looking for an HR Assistant to support accesso’s international HR operations, ensuring the accurate and timely administration of employee data, payroll inputs and onboarding processes across multiple international locations. This role is responsible for maintaining high-quality HR records, delivering a seamless employee lifecycle experience, and ensuring all HR transactions are processed with confidentiality and full auditability.
Location: This role can be performed 100% remotely anywhere in the UK, at our office in Twyford, or a hybrid version of in-office and remote.
Reports to: Director, Human Resources UK
Travel ✈️ Requirement: 10% to accesso Office/Client Locations
What you’ll be working on:
- Collate all payroll changes for the international payrolls in time for submission to finance, with associated back-up documents/approvals. Ensuring each change is made in time for relevant payroll.
- Update ADP with all employee changes (new hire, promotions, leavers, salary changes etc.) ensuring correct approvals are in place via either a Change Form, Recruitment offer or company-wide approved process.
- Ensure all transactions are fully auditable, with appropriate documentation and record-keeping in place – supporting audits as and when they happen.
- Communicating and administering benefit schemes to employees and providers, pension, salary sacrifice, healthcare and life assurance.
- Maintain and organize HR digital and hard copy records in line with data protection requirements.
- Once an offer has been accepted and passed from the Recruitment Team to HR, coordinate the new hire onboarding process to include all new hire documentation, right to work checks, employment references in line with local legislation.
- Conduct first-day HR 1:1 onboarding presentation.
- Manage administrative aspects of the employee lifecycle, including promotion letters, transfers, contractual changes, work visa, tenancy and bank references.
- Manage the Family Leave process for each location, maternity, paternity and parental leave ensuring compliant documentation is maintained and payroll updated.
- Where appropriate carry out maternity and ill health risk assessments.
- Ensure timely processing of terminations, including updating ADP and associated systems, payroll notifications, and follow-up documentation.
- Maintain accurate records of employee departures for reporting and audit purposes.
- Conduct exit interviews and capture relevant feedback.
- Provide administrative HR support across multiple regions, ensuring consistency while recognizing local labour laws.
- Assist with reviewing and updating company policies and procedures.
- Dealing with inbound HR queries from existing employees and managers.
- Support sickness reporting, return to work process and monitoring of absence triggers. Recording and monitoring staff absence and highlighting trends.
- Coordinate Occupational Health referrals and follow-up actions.
- Support work visa applications in various locations.
What you bring to the role:
- Experience working with HRIS systems.
- Strong understanding of payroll coordination processes.
- Knowledge of onboarding, right-to-work checks, and HR compliance requirements.
- High level of accuracy and attention to detail.
- Experience in HR, recruitment or administrative support role.
- Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines.
- Ability to handle confidential information with discretion and professionalism.
- Strong communication skills and a proactive, solutions-focused approach.
⭐️ Bonus points if you have:
- CIPD Level 3 qualification.
- Experience working with ADP.
*If you don’t have all the qualifications listed, don’t worry! We understand everyone’s career path is unique, and still encourage you to apply if you feel this role is aligned with your career trajectory.
Perks & Benefits:
- Competitive compensation package, because your hard work deserves recognition;
- 8-days of paid bank holiday leave and 26-days of paid annual leave (paid leave increases with tenure) – so you can go “OOO” and take that vacation you’ve been dreaming of 😎;
- 8 hours of paid Volunteer Time Off to contribute to causes close to your heart. Making a difference, made easy.
- Inclusive Family Benefits, including a $7,500, or currency equivalent, benefit for surrogacy, adoption, and fertility. Because family planning should come with support 🫶;
- Robust health insurance scheme with the opportunity to participate in private medical scheme after satisfactory performance;
- Matching pension scheme (up to 8%) for a secure financial future;
- Gain unlimited access LinkedIn Learning to support ongoing learning and career development;
- Enjoy a flexible work schedule that aligns with your team’s schedule ⏰.
LIFE at accesso:
At
accesso, we believe that fun is a fundamental part of the workday! From our tech to our passion for attractions, we infuse fun into everything we do, and our culture is no different. We’ve created a virtual environment with no shortage of connection – so share memes and high fives 🙌 with teammates, or break up your day with virtual escape quests, “Online Office Olympics” and more! Work-life balance is important here too, so you’ll have flexibility in choosing the work setting and hours that fit your life best (so long as your work permits).
We believe that diversity is vital to innovation and that when we celebrate what makes each of us unique, we create a more inclusive environment where you can truly thrive🌱. Our people are our most treasured asset, and we are proud to have such talented, passionate and tech-savvy professionals on our team💚. We are dedicated to providing equal opportunities for all, and any hiring decisions will be assessed on qualifications, merit and business need. If there are any accommodations you may need throughout the hiring process, please feel free to email us at careers@accesso.com so that we can set you up for success. Learn more about
Diversity & Inclusion at
accesso. You can review our candidate privacy statement here:
Candidate Privacy Statement
ABOUT accesso:
Our team is on a mission to improve the guest experience with technology. We support some of the world's top attractions and leisure & entertainment venues 🏟🎡🎢🚢🎻 by creating innovative technology solutions that enhance the guest journey from start to finish. Currently,
accesso® employs over 500 team members around the globe 🌎, many of whom come from the industries we serve. From ticketing and eCommerce to virtual queuing and more, we understand firsthand what makes our clients and their guests smile, and we’re constantly developing new solutions to enhance the guest experience while helping our clients streamline operations and drive revenue.
