Principal Software Engineer II - Observability

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

We're looking for a Principal Software Engineer to join the Observability Experience Team as one of the Tech Leads. As part of this team you will work at the intersection of big data engineering, backend architecture, and experiences (including graphical UX, UX embedded in chat interfaces and AI agent oriented interfaces) to help users obtain the best insights from their Observability signals, especially logs, metrics and traces.

What You Will Be Doing

• Collaborate with product management, product design and multiple teams across Elastic in defining and evolving the end-to-end experiences for Observability.
• Be a contact point for other teams within Elastic. Examples include helping Support with difficult cases or aligning with the teams providing the foundations for developing integrations or consulting the Elastic Stack engineers with designing new features.
• Be hands-on with the codebase. Review work done in the team, and provide constructive feedback to engineers
• Help the team define coding practices and standards.
• Foster a culture of mutual respect, collaboration and consensus based decision-making
• Stay true to the principles of software development as adopted by our team
• Be an awesome person to work with, somebody who sincerely empathizes with others

What You Bring 

• Experience leading technical projects in the data and enterprise architecture areas. You bring a proven knowledge in building and running sophisticated technical infrastructures and engineering sound software systems.
• Hands-on experience using and developing Observability tools, preferably in the Logs space.
• Experience mentoring expert engineers, providing technical and professional guidance. 
• Experience defining a long term technical vision for an area of a data-intensive application, working across teams and organizations to collaboratively build the technical roadmap.
• Working with a high level of autonomy, able to tackle projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
• Ability to use AI coding agents in the full software development workflow.
• Excellent verbal and written communication skills. Collaborating on the internet is hard. We try to be supportive, empathetic, and trusting in all of our interactions. And we expect that from everyone too.

Bonus Points

• Experience as a user of the Elastic Stack
• Experience in SRE roles

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.