Information Management Associate

Deadline for Applications

April 30, 2026

Hardship Level

A (least hardship)

Family Type

Family

Residential location (if applicable)

Grade

GS6

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2026-06-01

Standard Job Description

Information Management Associate

Organizational Setting and Work Relationships
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information.

The incumbent operationalizes data standards developed at the central level in field operations, compiles and explores data from all populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Collect, collate and process information and perform data quality and consistency control.
- Produce summary statistics.
- Support the coordination of data collection teams.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Information Technology;
Statistics;
Social Sciences;
HCR Operatnl Dta Mgmt Lrng Prg;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Desirable
Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.

Functional Skills
DM-ArcGIS (Geographic Information System)
IM-Statistics Analysis
*IT-Microsoft Excel
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Colombia is the country most impacted by the outflow of over 7.7 million Venezuelan refugees, hosting nearly 2.8 million Venezuelans. Over 2.4 million have registered to benefit from the Temporary Protection Status (TPS), issued by the Government of Colombia in February 2021. The TPS provides a 10-year protection status and access to a full range of rights, including healthcare, education, formal employment, and financial inclusion. More than 1.9 million permits have been delivered; however, challenges remain in terms of access to rights and services. Xenophobia against Venezuelans persists, as misinformation and the perceptions that Venezuelans will take away job opportunities from Colombians, fuel general discontent. UNHCR supports the TPS roll-out, as well as a similar initiative announced by the Government of Colombia in December 2024, and believes it is a promising pathway for addressing the vulnerable situation of Venezuelan refugees, including opportunities for durable solutions. At the same time, despite the 2016 Peace Agreement, conflict and armed violence continue to generate new internal displaced persons, in addition to the 7.7 million Colombians already displaced. Afro-Colombians and Indigenous people continue to be disproportionally affected by large-group displacement events and confinements, particularly on the Pacific coast. UNHCR and partners work to strengthen preventive actions as well as to respond to emergencies, providing protection and solutions for internally displaced persons. UNHCR also works with individuals transiting Colombia, including promoting alternatives to dangerous, irregular crossings of the Darien region for those heading north.

At UNHCR, the UN Refugee Agency we are constantly looking for talented professionals, who are passionate about our mission and inspire others with their dedication and work ethic. UNHCR’s workforce consists of many diverse nationalities, cultures, languages, and opinions. We seek to sustain and strengthen this diversity and to ensure equal opportunities, as well as an inclusive working environment, for our entire workforce. This diversity will allow us to continue building better futures for the people forced to flee.

UNHCR is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of age, disability, gender identity, sexual orientation, nationality, socio-economic, religious, and ethnic backgrounds, to apply to become a part of the organization. Furthermore, UNHCR Colombia strongly encourages persons living with disabilities to apply to this position.

The ideal candidate is proactive, demonstrates leadership, and works well under pressure. This role requires in-depth knowledge of Colombia's national information ecosystem, including administrative, statistical, and sectoral data sources at national and subnational level as well as an expert-level proficiency in advanced data tools, including Power BI, SQL, and Python/R for process automation. The candidate must demonstrate extensive experience developing complex data collection tools via XLSForm (Kobo/ODK) and performing advanced spatial analysis using GIS software (QGIS/ArcGIS). Proficiency in both qualitative and quantitative data analysis is essential. It is essential to have experience in the development of information products such as reports, newsletters or infographics, including knowledge of graphic design tools (Illustrator, InDesign, Canva, etc.). The candidate must master the full information management cycle, including planning, collection, storage, automated cleaning, analysis, communication, dissemination, feedback, evaluation, retention, and data destruction, in compliance with UNHCR tools and procedures. Ensuring data quality, consistency, and accountability with a protection-based approach is critical, requiring advanced knowledge of data anonymization and sensitive information handling. All information management processes must align with UNHCR priorities to highlight the impact on the people with and for whom UNHCR works.

The grading (step calculation) of the appointed candidate will be based on the information you have registered in Workday. Please make sure to include all the relevant work experience you have (specify the relevant responsibilities) as well as the educational qualifications necessary for the position. Any discrepancies or missing information could affect this step calculation.

Required languages (expected Overall ability is at least B2 level):

English

,

Spanish

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

 

Additional Qualifications

Skills

DM-ArcGIS (Geographic Information System), IM-Statistics Analysis, IT-Microsoft Excel

Education

Certifications

Information Technology - Other, Social Sciences - Other, Statistics - Other

Work Experience

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Innovation & creativity, Organizational awareness, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn't require a functional clearance