Tamworth | Full-time | Permanent
About the role
HealthWISE is seeking a motivated and organised Administration Assistant to support the effective delivery of healthcare services in Tamworth. Reporting to the Corporate Services Manager, this role
provides high-quality administrative and operational support to clients, staff and stakeholders. You will play a key role in creating a welcoming, efficient environment while ensuring accurate records, smooth day-to-day operations and a strong focus on client service, confidentiality and compliance.
Key responsibilities
- Provide front desk support including greeting clients and answering phone enquiries
- Manage client records and appointments using clinical software systems
- Triage and respond to emails across shared inboxes
- Support visiting specialists and clinic operations
- Process invoices, manage mail and maintain office supplies
- Coordinate maintenance requests and office operations
- Assist with fleet management, WHS checks and compliance requirements
- Support meetings, room bookings and general administrative tasks
- Maintain registers, records and reporting systems
- Contribute to a positive, culturally safe and professional workplace
About you
Essential:
- Previous administration or clerical experience (healthcare preferred)
- Strong computer skills, including Microsoft Office (Word, Excel, Outlook, Teams)
- High level of accuracy in data entry and record keeping
- Ability to work independently and as part of a team
- Strong communication skills and professional manner
- Ability to maintain confidentiality and follow privacy requirements
- Excellent attention to detail, organisation and time management
- Reliability, professionalism and consistent attendance
- Ability to remain calm under pressure
- Understanding of workplace safety and infection control practices
Desirable:
- Experience with medical software (e.g. Best Practice)
- Experience in a primary healthcare setting
- First Aid and CPR certification
- Certificate III or IV in Health or Business Administration
- Experience with workplace health and safety processes
Why join HealthWISE?
- Make a meaningful difference in rural and regional communities
- Supportive and collaborative team environment
- Opportunities for professional development
- Salary packaging options to increase your take-home pay
- Employee wellbeing initiatives
How to apply
For more information, please contact:
Tanya Douglass – tanya.douglass@healthwise.org.au
Melissa Stewart – melissa.stewart@healthwise.org.au
Please note: Applicants must address the role criteria in their application.
