Position Overview
Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.
Replenishment Analysts have an essential role in maximizing profits and minimizing out-of-stocks by optimizing inventory supply and financial objectives through item placement and product replenishment. They work in a team-focused environment to support the merchandising team by managing store inventory and making decisions to ensure inventory levels are sufficient to support sales and financial objectives.
Supply Chain careers at Follett offer continuous opportunities for professional growth, and the Replenishment Analyst position provides a strong foundation for future growth within the company. Analytically minded, curious analysts have the opportunity to shape their futures while contributing to the continued growth and success of Follett.
Responsibilities
Replenishment (forecasting, order review, adjusting replenishment tool parameters):
- Ensure assigned categories meet or exceed stock targets while maximizing the return on inventory investment.
- Optimize the replenishment system's rules and settings to minimize manual intervention.
- Utilize current, historical, and seasonal trends to forecast and identify sales opportunities and inventory risks.
Communication with stores & vendors:
- Drive collaborative planning between vendors, merchants, and store operations to ensure timely shipment of purchase orders.
Store inventory analysis and additional analysis based on business needs:
- Provide analytical support to maximize the return on inventory investment, maximize the effectiveness of preseason sets, and ensure that customer demand is met.
- Support new initiatives arising from the merchandise team's needs related to larger scope projects and/or assignments, such as placing seasonal buys for key items that are not included as part of their daily tasks and responsibilities.
- Perform other duties as assigned.
Qualifications
- Bachelor's degree or equivalent in a related field.
- 3+ years professional work experience, including a minimum of 1 year with forecasting responsibilities in inventory management, supply chain, finance, merchandise buying, or planning.
- Intermediate to advanced skills in MS Excel required.
- Experience with JDA Merchandise Management System (MMS) or similar system preferred.
- Strong analytical ability to gather information, interpret findings, and make recommendations.
- Strong problem-solving skills are needed to resolve challenges in a timely manner.
- Must be curious and comfortable with change.
- Ability to prioritize, multi-task to deadlines, and adapt to a dynamic work environment.
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Travel minimal, less than 10%.
