Description
Job Title: Business Development Manager
Reports To: Regional Sales Manager
FLSA Status: Exempt
Department: Sales
As the pioneer and innovator of Quartz Surfacing solutions, Caesarstone sparked a revolution in the global market for countertops. As we continue to transform the surface industry through quality, passion and hard work, we are committed to building empowered teams and delivering a second-to-none customer experience.
Caesarstone proudly maintains a leading presence in more than 50 countries, with our global head office in Israel, along with four state-of-the-art manufacturing plants in Israel and India. With our North American headquarters in Charlotte, NC, our teams reach across multiple regions across the USA and Canada.
At Caesarstone, we believe our employees are the backbone of our company. We are committed to hiring team members who are creative, innovative, dedicated and disciplined. We are a thriving company with a variety of career opportunities seeking forward-thinking professionals to join our team. We offer exceptional benefits, competitive salaries, and a compassionate and collaborative company culture. Come join our team!
Position Summary:
In your role as a Business Development Manager for Caesarstone, your responsibilities will be centered around driving revenue growth and fostering strong relationships with key customers. You'll need to demonstrate a keen interest in boosting sales, a personal drive for success, and a commitment to achieving your goals, all while maintaining a strong focus on delivering exceptional customer service.
Key Responsibilities:
OVERVIEW
- Act as the intermediary between the company and various stakeholders such as stone fabricators, architects and designers, kitchen and bath retailers, builders, general contractors, and stone suppliers within your designated territory.
- Drive revenue growth and foster strong relationships with key customers. Demonstrate a keen interest in boosting sales and a personal drive for success.
- Commit to achieving goals while maintaining a focus on exceptional customer service.
- Develop effective customer account plans, manage existing accounts, and identify new business prospects.
- Utilize sales and business development expertise to represent a brand renowned for industry excellence.
Account Management:
- Manage and nurture existing accounts for long-term, mutually beneficial partnerships.
- Understand each customer's unique needs, preferences, and project requirements.
- Provide tailored solutions based on customer insights.
Communication and Reporting:
- Maintain open communication with your Sales Manager.
- Provide regular input on all account activity, including status and call reports.
- Utilize CRM for customer tracking, maintaining, analyzing, and managing customer requirements.
Customer Relationship Development:
- Maintain existing customer relationships and develop new ones.
- Network to grow market share through customer visits and product knowledge presentation sessions.
- Develop and execute comprehensive customer/sales plans for business growth.
Business Development:
- Prospect, identify, and pursue new sales opportunities in the premium countertop market.
- Conduct market research to identify potential customers and maintain a robust pipeline of qualified leads.
Sales Strategy:
- Develop and implement effective sales strategies to achieve revenue targets.
- Collaborate with the sales team and management to align strategies with overall company goals.
Product Expertise:
- Become an expert on the premium countertop product range.
- Articulate product value propositions persuasively to customers.
Negotiation and Closing:
- Skillfully negotiate contracts, pricing, and terms with customers.
- Effectively close sales deals to meet and exceed quarterly and annual targets.
Market Insights and Reporting:
- Stay updated on industry trends, competitor activities, and market dynamics.
- Utilize knowledge to refine sales strategies and capitalize on emerging opportunities.
- Maintain accurate customer relationship records in CRM and present performance metrics to the management team.
Other:
- Collaborate with Order Fulfillment team and Operations and logistics for high-level customer service.
- Attend industry events, trade shows, and membership associations to maintain product and industry knowledge.
- Networking and building a strong network within the industry can open doors to new opportunities and partnerships.
WORKING CONDITIONS:
- The role involves 75% local travel (company car) to engage with existing and potential customers.
- Schedule flexibility is essential, including occasional weekends and overnight trips for customer meetings or events.
- Proficiency in using desktop computers and peripherals, necessitating manual dexterity.
- Physical ability to lift objects weighing up to 50 lbs may be required.
Requirements
REQUIREMENTS
- Must possess a valid current state driver license
- +3 Years proven sales experience, business development, or account management experience in a similar role.
- A track record of achieving and exceeding sales targets while maintaining a customer-centric approach.
- Proficient in negotiating contracts, pricing, and terms to achieve favorable outcomes.
- Excellent interpersonal and communication skills with the ability to build rapport and trust with customers and internal teams.
- Ability to analyze market trends, identify opportunities, and devise effective sales strategies.
- Strong ability to manage time efficiently, prioritize tasks, and handle multiple projects simultaneously.
- Respond promptly to internal and external customer needs; respond to requests for service and assistance and meet commitments.
- Ability to work collaboratively with cross-functional teams and stakeholders demonstrating company values.
- Must be comfortable with using technology applications, specifically experience with MS Excel and CRM or SalesForce applications.
- Experience within the building materials, interior design, or construction industry is a plus.
WHAT WE OFFER:
- Caesarstone is proud to provide employees with a comprehensive and attractive benefits program which includes the following:
- Base salary range between $70,000 - $80,000 (based on experience), plus bonus / commission opportunity based on customer growth
- Company car and fuel card (outside sales position).
- Internal ongoing educational/training opportunities, coaching and mentorship
- Comprehensive benefit package which includes: medical, dental and vision insurance, employer-paid basic life insurance, AD&D and short-term disability, plus insurances such as short-term Disability and Long-Term Disability, Voluntary Accident, and Critical Illness
- An Employee Assistance Program for you or your dependents
- Generous PTO and paid holidays
- 401(k) Retirement plan (with employer match)
Caesarstone US provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Caesarstone US complies with applicable EEO state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Caesarstone US expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Caesarstone US employees to perform their expected job duties is absolutely not tolerated
