Description
Medison offers hope to patients suffering from rare and severe diseases, by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.
As the creator and leader of the global partnership category in the pharma industry, we strive to be Always Ahead, and work relentlessly to bring therapy to patients in need, no matter where they live.
Our values are at the core of every action we take, and we are committed to going above and beyond for the benefit of the patients we serve.
We are a dynamic, fast-paced company, operating in over 34 countries across 5 continents. We are looking for out-of-the-box thinkers, people who are passionate, caring, agile and adaptive, to join us on our mission. If you are looking to make a difference in people's lives, we invite you to join us!
The Medical Science Liaison (MSL) is a key medical function supporting the Oncology and Rare Diseases portfolio across North Macedonia, Albania, and Kosovo. The role is predominantly field-based with a hybrid component, combining high-quality, scientifically driven interactions with internal and external stakeholders through individual engagements, educational activities, and medical projects, alongside essential office-based responsibilities including internal coordination, planning, and documentation.
The MSL serves as a recognized scientific expert in the therapeutic areas under their responsibility, maintaining comprehensive and up-to-date knowledge to enable credible and compliant scientific exchange. The MSL contributes to the local implementation of the medical strategy across North Macedonia, Albania, and Kosovo, supporting the generation, interpretation, and communication of scientific data relevant to Oncology and Rare Diseases.
Acting as the primary medical point of contact for a defined group of key healthcare professionals, including key opinion leaders (KOLs) relevant to the respective disease areas (Oncology or Rare Diseases), the MSL builds strong, collaborative relationships and ensures effective cross-functional communication with commercial, market access, and other relevant internal stakeholders across North Macedonia, Albania, and Kosovo. The MSL also systematically captures, synthesizes, and shares actionable medical insights from the field (e.g., clinical practice trends, unmet needs, evidence gaps, and stakeholder feedback) to inform internal stakeholders, support evidence-based decision-making, and strengthen medical planning and execution across North Macedonia, Albania, and Kosovo.
Reporting line: The MSL reports directly to the Medical Affairs Manager.
Responsibilities
- Establish and grow the medical footprint for the Oncology and Rare Diseases portfolio across North Macedonia, Albania, and Kosovo, in close collaboration with Medical Affairs and cross‑functional partners (Commercial, Market Access, and other functions).
- Identify, engage, and develop long-term scientific partnerships with a defined group of key external medical experts and KOLs relevant to the disease areas under responsibility, building a deep understanding of local clinical practice, unmet needs, and stakeholder priorities.
- Enable high-quality, compliant scientific exchange by interpreting and communicating complex scientific and clinical information related to current and future products/disease areas to appropriate stakeholders, in line with company SOPs and local regulations.
- Drive disease and scientific education by planning and delivering external medical education initiatives and local scientific programs (e.g., symposia, advisory boards, scientific meetings), aligned with disease plans and compliance requirements.
- Support pre-launch and lifecycle medical activities for in-scope products and pipeline assets across North Macedonia, Albania, and Kosovo, ensuring medical readiness and effective cross-functional alignment.
- Provide medical information support in response to unsolicited HCP inquiries, following approved processes, local regulations, and documentation standards.
- Maintain expert-level therapeutic area knowledge and contribute to scientific/educational interactions with specialists on diagnostic and clinically relevant aspects within Oncology and Rare Diseases.
- Capture, synthesize, and communicate actionable medical insights from the field (e.g., treatment patterns, evidence gaps, barriers to optimal care pathways, stakeholder feedback) to inform medical planning, cross‑functional decision-making, and appropriate strategy refinement across North Macedonia, Albania, and Kosovo.
- Support internal capability building by contributing to medical knowledge development and delivering internal training for relevant functions (e.g., sales, market access) on disease and product topics, aligned with Medical Affairs guidance.
- Ensure pharmacovigilance and risk management responsibilities are understood and executed (e.g., AE reporting, safety follow-up, risk minimization support) in line with local legal requirements and company SOPs.
- Ensure legal excellence and compliance across all medical activities, maintaining accurate documentation and adhering to applicable SOPs and local regulations; provide additional medical project support as required.
Requirements
- University degree in Medicine, Pharmacy, Dentistry, or another relevant advanced life‑science discipline; an advanced scientific degree is considered a strong advantage.
- Minimum 3+ years of experience within an innovative pharmaceutical or biotechnology company, with demonstrated exposure to compliance‑driven ways of working, including ethical codes, governed SOPs, documentation standards, and pharmacovigilance responsibilities typical of multinational organizations.
- Solid understanding of compliance‑driven medical activities, including appropriate conduct of scientific exchange, documentation requirements, and internal medical processes.
- Direct Medical Affairs experience is not mandatory; however, prior exposure to Medical Affairs roles or activities (e.g., MSL, Medical Advisor, Medical Information, clinical or scientific support functions) will be considered a strong advantage.
- Proven experience engaging and communicating with healthcare professionals and other healthcare stakeholders, with the ability to establish and maintain credible scientific relationships, including relevant KOL interactions.
- Strong scientific and clinical acumen, with the ability to interpret clinical evidence and communicate complex data clearly, accurately, and in a compliant manner.
- Ability to manage on‑label scientific discussions and to handle off‑label inquiries compliantly, strictly in accordance with approved processes, local regulations, and unsolicited request procedures.
- Experience generating and applying medical insights and data (e.g., field feedback, clinical practice observations, evidence gaps) to support prioritization, planning, and continuous improvement of medical activities.
- Good understanding of the local healthcare environment across North Macedonia, Albania, and Kosovo, or a demonstrated ability to rapidly learn and navigate different healthcare systems.
- Fluent written and spoken English is required; proficiency in relevant local languages for the covered markets is a strong advantage.
- Excellent active listening, stakeholder engagement, and relationship‑management skills, with the ability to identify needs, ask impactful questions, and build trusted scientific partnerships.
- Strong scientific communication skills, with the ability to understand, interpret, and effectively convey medical and clinical information to both internal teams and diverse external audiences.
- Strong presentation and facilitation skills, capable of delivering high‑quality scientific education in both one‑to‑one and group settings (e.g., scientific meetings, advisory boards).
- Highly collaborative and team‑oriented, with a proven ability to work cross‑functionally (e.g., Commercial, Market Access) while maintaining medical integrity and clear role boundaries.
- HCP‑focused and outcomes‑oriented mindset, demonstrating curiosity about clinical practice, unmet needs, and barriers to optimal care pathways while operating fully within compliance requirements.
- Demonstrates agility and resilience in a dynamic environment, with strong prioritization skills and a continuous learning and scientific curiosity mindset.
- Ability to engage senior external stakeholders (e.g., KOLs, clinical leaders, professional societies, relevant healthcare decision makers) in a credible, balanced, and compliant manner.
- Strong analytical and evidence‑based thinking, with the ability to translate scientific data and field insights into actionable contributions to medical planning.
- High standards of integrity, with a strong compliance and governance mindset, exercising sound judgment in scientific exchange and strict adherence to processes and documentation standards.
- Proactive and accountable, comfortable taking ownership, learning from outcomes, and continuously improving performance and execution.
- Proficient in digital and IT tools, with the ability to leverage digital channels effectively for communication and collaboration (e.g., virtual scientific interactions, CRM and reporting tools, where applicable).
- Mobility required – willingness to travel frequently across North Macedonia, Albania, and Kosovo; valid driver’s license required.
