$27.00 PER HOUR GENERAL PURPOSE: The purpose of this position is to ensure that the Central Production Artisan Bread department maintains quality standards and profitability as it produces bread for several Harmons locations. This person will manage, train, and mentor all Central Production Artisan Bread associates and know all aspects of the Harmons Artisan Bread program. This person will also manage ordering and production based on forecasted orders and ensure store invoices are completed in a timely manner. This person will be working overnight and, in a stand, alone manner. ESSENTIAL DUTIES & RESPONSIBILITIES: • Follows established Harmons’ recipes, process, and procedures • Ensures the forecasted orders are filled for the stores, by required timelines for delivery • Responsible for maintaining the appropriate product assortment and inventory levels for the forecasted orders • Ensures all orders fulfilled are invoiced correctly and any credits are given as requested • Ensures the Artisan Bread department is cleaned and sanitized daily and meets the company standards for appearance and safety • Provide Artisan Bread customer service to customers if needed • Order product and create production sheets to meet the needs of the forecasted orders • Completes assigned tasks efficiently and in a timely manner • Sets a professional and positive example to others • Communicates openly and frequently with the Director of Central Food Production, Bakery Managers at delivery stores, and Bakery Sales Director • Ensures strong collaboration and effective communication between the Central Production Artisan Bread team and the store Bakery team at the production location • Ensures company standards for safety, sanitation, and productivity are maintained • Writing the Central Production Artisan Bread schedule to ensure coverage and meet labor goals • Approves timesheets and ensures Central Production Artisan Bread team has allotted time for any required training courses • Teaches, mentors, and educates associates to help them be successful members of the team • Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc. • Promptly addresses and resolves associates’ concerns and/or grievances • Quarterly inventory of all Central Production Artisan Bread products • Assists as needed to ensure the success of the company as a whole MARGINAL DUTIES & RESPONSIBILITIES: Performs other job-related duties as assigned. NATURE OF WORK CONTACTS: • Consistent and daily interaction with store associates • Consistent and daily interaction with customers • Consistent and daily interaction with Central Production Artisan Bread associates TRAINING & QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Desired knowledge, skills, and abilities: A high school diploma or GED required; some college education preferred; five years of bakery experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities: • Current Food Handler’s Permit • Enjoys working with and handling artisan breads and doughs • Enjoys cooking with and eating a variety of artisan bread products • Knowledge of baking procedures and times • Ability to interpret policies and procedures • Excellent organization and planning skills • Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people • Ability to professionally and appropriately handle conflict • Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team • Required to make logical, significant decisions using general, recognized analytical skills and techniques • Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively • Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent • Ability to work weekends, evenings, and holidays PHYSICAL/SENSORY DEMANDS: The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold, slippery, dusty (due to flour), and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, climbing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.
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