ABOUT INKOMOKO
Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.
In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.
Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.
Inkomoko has 750+ staff in 40 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.
INKOMOKO VALUES
All staff at Inkomoko are connected to a shared set of organizational values:
- Purpose: be solutions-oriented, produce high-quality work, and be a global leader.
- Achievement: push yourself to reach beyond what you previously thought possible.
- Improvement: be humble, engage in continuous growth through open & accurate feedback
- Bravery: willing to take risks, create a safe space for others, be compassionate, and inclusive.
- We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, Kula na sawa, On est ensemble.
ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This position is based in Maban
Current responsibilities include:
MANAGEMENT & GENERAL ADMINISTRATION (50% time)
- Serve as a coach, mentor, and advisor to Business Associates (BAs) and Business
- Development Advisors (BDAs) to enhance their business development skills
- Ensure client recruitment targets are achieved in assigned locations
- Assist BDAs/BAs and review work as needed to ensure high-quality work is delivered to clients
- Coordinate the BDAs and BAs activities with other department activities, ensuring the highest quality of organization and client services outcomes
- Work with the Business Development Manager and Inkomoko leadership team to develop annual goals for the BGS department.
- Build the capacity of BDAs and BAs team to achieve Inkomoko South Sudan’s annual business development service objectives, market linkages, advocacy & access to finance.
- Represent Inkomoko in stakeholders’ meetings and activities.
- Maintain and develop relationships with partners, and business community leaders across Maban region and the respective refugee camps that Inkomoko operates at.
- Keep up to date on the latest business and industry trends in Maban region and the respective refugee communities that Inkomoko operates at
- Ensure set KPIs on individual business, market linkages and advocacy are met in the locations under his/her supervision
STRATEGIC ADVISING & ENTREPRENEUR RELATIONSHIP MANAGEMENT (40% time)
- Conduct regular site visits to provide real-time coaching for assigned client portfolio based on business needs, challenges and opportunities.
- Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
- Ensure up-to-date clients’ business information across locations in an accurate manner using the applicable project management tools
- Review BDAs & BAs consulting work to define immediate client needs and areas of improvement.
- Assist BDAs & BAs to implement recommendations on learnings/insights within businesses, helping them to navigate challenges, make sound business decisions and achieve their business/growth goals
- Connect clients to other INKOMOKO services, including access to finance, training, advocacy and market linkages
- Manage the schedule and delivery of services throughout client engagements
- Provide the training using Inkomoko training materials in relevant local languages including but not limited to Mabanese Arabic, English, & any additional language as required within the area of operation
- Coordinate with the training and field teams in organizing training logistics, field activities such focus group activities, refresher trainings and training supplies ensuring all are within budget
- Ensure up-to-date the clients’ business information is collected and shared in an accurate manner using the applicable project management tools.
- Support and coordinate with the MEL, training and admin teams on location activities.
GENERAL ADMINISTRATION (10% time)
- General maintenance of entrepreneur files, reports, and coordination with colleagues.
- Contribute to staff meetings, annual retreats, and monthly entrepreneur Services meetings.
- Participation in ongoing entrepreneur tracking and implementing Inkomoko’s impact evaluation programs every quarter/year
- Represent Inkomoko in partners' meetings and any other events in camps as assigned
- Participate in the development of Inkomoko goals, strategies, and planning
- Represent Inkomoko in the local business community and at conferences or other events
- Keep up to date on the latest business and industry trends in South Sudan and across Africa
- Regularly track and report on the progress of client work and project deliverables, gathering learnings/insights and reporting to management for improvement.
- Review & submit weekly, monthly and quarterly program reports in a timely manner.
- Communicate program priorities/details to clients, in line with INKOMOKO policies.
- Perform any other duties as assigned.
Requirements
We are looking for individuals who are passionate about entrepreneurship and have the skills and experience to help entrepreneurs make lasting changes to their businesses. We are seeking candidates who work quickly and thoroughly, collaborate, and are both kind and serious.
The ideal candidate will have the following qualifications:
- 5+ years experience, in working with MSMEs or applicable fields is required.
- Experience in consulting, business planning, and providing business advice
- Excellent computer skills, especially with MS Excel, Word, and ERP, project management tools (i.e. Odoo, MS Dynamics,Asana,Trello,etc…)
- Good written and oral communications skills in Arabic and English (MANDATORY)
- Good presentation and training skills
- Shows perseverance, personal integrity, and critical thinking skills
- Skilled/ with expertise in market linkages and value chain management to MSMEs;
- Excellent communication in local languages spoken in the town/camp in the region including but not limited to Arabic, English,c etc.
- Experience working in refugee settings with different nationalities across refugee camps in Maban
- Background in finance or ability to produce financial reports/projections for entrepreneurs.
- Deep understanding of go-to-market strategies and growth strategies for businesses in consumer goods.
- Experience writing business plans in preparation for investment.
- Ability to work with high-profile individuals and companies by demonstrating exemplary levels of professionalism.
- Strong presentation and training skills, and ability to teach others business concepts.
- Possess business acumen, and original thinking.
- Bachelor’s degree required in a Business-related field.
- Additional master’s studies or CPA skills preferred.
COMPETENCIES
We are looking for someone who.
- Instils Trust - Follows through on commitments, builds credibility by being direct and truthful, and shows genuine care for staff members.
- Acts with Courage - Steps up to address difficult issues and speaks openly with bravery; takes the initiative to pursue new opportunities; takes full ownership of own work
- Makes Informed Decisions - Seeks relevant data and input when needed, takes appropriate action within their area of responsibility, and knows when to escalate
issues or seek guidance.
Benefits
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Meaningful work that directly contributes to sustainable livelihoods and job creation across East and Central Africa.
- Competitive salary, and potential Performance-based bonus
- Incredible company culture, with opportunities for learning and growth
- Diverse colleagues across the region, and policies that demonstrate commitment to equity and inclusion
- A dynamic and entrepreneurial team environment committed to innovation and social impact
- Health insurance for self and family
- Staff savings and provident fund, negotiated bank rates for long-term employees
- Generous annual leave, parental leave, and sabbatical options.
TO APPLY
Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.
If you’re excited about this role, please submit your CV online and tell us why you are the right fit for this opportunity.
Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.
NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.
All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter Agency Misconduct Disclosure Scheme, In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.
