Admin Assistant & Office Manager

D-Wave (NYSE: QBTS), D-Wave is a leader in the development and delivery of quantum computing systems, software, and services. We are the world’s first commercial supplier of quantum computers, and the only company building both annealing and gate-model quantum computers. Our mission is to help customers realize the value of quantum, today. Our quantum computers — the world’s largest — feature QPUs with sub-second response times and can be deployed on-premises or accessed through our quantum cloud service, which offers 99.9% availability and uptime. More than 100 organizations trust D-Wave with their toughest computational challenges. With over 200 million problems submitted to our quantum systems to date, our customers apply our technology to address use cases spanning optimization, artificial intelligence, research and more. Learn more about realizing the value of quantum computing today and how we’re shaping the quantum-driven industrial and societal advancements of tomorrow: www.dwavequantum.com.

You can read more about our company and our innovations in the pages of The Wall Street Journal, Time Magazine, Fast Company, MIT Technology Review, Forbes, Inc. Magazine, Wired and across many whitepapers. 

At D-Wave, we’re helping customers realize the value of quantum computing today and are shaping the quantum-driven industrial and societal advancements of tomorrow.

About the role

D-Wave is seeking a highly organized and proactive Office Manager to manage the day-to-day operations of our Burnaby, BC office. In this role, you will be the central point of contact for employees and visitors, ensuring a smooth, welcoming, and efficient office environment. You will thrive in a fast-paced, dynamic workplace, balancing multiple responsibilities while maintaining a high standard of professionalism and attention to detail. 

This role is ideal for someone who enjoys supporting teams, creating engaging workspaces, and taking initiative to keep operations running seamlessly. Your adaptability, problem-solving skills, and ability to multitask under pressure will be key to your success, and your efforts will be recognized by colleagues and external stakeholders alike. 

What you'll do

Front Office & Reception 

• Greet guests and manage the front office, ensuring a professional and welcoming environment. 

• Serve as the primary contact for office-related inquiries, directing employees and visitors appropriately. 

• Manage temporary employee, contractor, and visitor access, maintaining accurate records. 

• Maintain office spaces, including kitchens, meeting rooms, and shared areas, ensuring they are organized and well-stocked. 

Administrative Operations 

• Order and track office supplies, catering, business cards, and other resources to ensure uninterrupted operations. 

• Coordinate vendors and service providers for programs such as coffee/snacks, recycling, and seasonal health services. 

• Maintain and update the Front Office & Administrative Standard Operating Procedures. 

• Utilize collaboration and office systems such as Slack, Zoom, and workplace booking systems to streamline operations. 

Events & Employee Engagement 

• As member of the Social Committee plan and support social events, employee activities, and seasonal initiatives. 

• Assist with new hire onboarding, including facility tours, workstation setup, and access provisioning. 

• Coordinate lab tours, internal events, and visitor logistics, including NDAs, catering, and meeting arrangements. 

Collaboration & Compliance 

• Partner with IT and Facilities to manage shared office spaces, Flex Desk scheduling, and temporary access systems. 

• Coordinate shipping and receiving for incoming and outgoing packages. 

• Serve as office First Aid Attendant, maintaining supplies and compliance with Occupational First Aid Level 2 requirements. 

About You

• 5+ years of professional administrative or office management experience. 

• Ability to work onsite full-time at our Burnaby office, Monday–Friday, 8:00am–4:30pm. 

• Exceptional interpersonal, communication, and customer service skills. 

• Strong organizational skills with attention to detail and the ability to prioritize competing tasks. 

• Proficiency in Microsoft Office, Slack, Zoom, and workplace booking systems. 

• Dependable, proactive, and capable of working independently. 

• Adaptable, solution-oriented, and able to multitask under pressure. 

A D-Waver's DNA

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and points of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We make decisions & take responsibility so that we can act & support each other.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.

Our Compensation Philosophy is Simple but Powerful:

We believe providing D-Wavers with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. 

During the interview process, your Recruiter will review our total rewards (base, equity, bonus, perks, benefit, culture) . The final offer is determined by your proficiencies within this level.   

Inclusion: 

We celebrate diverse perspectives to drive innovation in our pursuit. Our employees range from distinguished domain experts with decades of experience in their respective fields, to bright and motivated graduates eager to make their mark. Our diverse and innovative team will make you feel appreciated, supported and empower your career growth at D-Wave.

The Fine Print: 

No 3rd party candidates will be accepted

It is D-Wave Systems Inc. policy to provide equal employment opportunity (EEO) to all persons regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state/provincial, local law.