🧰 Who We Are
Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through APIs and operate across 32 countries, making Wakam the European leader in digital and embedded insurance. Wakam is also a mission-driven company dedicated to “enabling transparent and impactful insurance.”
🚀 About the Team
You will join Wakam’s Motor Underwriting team, which plays a central role in shaping underwriting performance, portfolio quality, and sustainable growth across multiple European markets.
Working at the crossroads of Underwriting, Pricing, Claims, Distribution, Product, Reinsurance, and Compliance, the team supports Wakam’s broker, MGA, and platform partnerships with strong technical underwriting expertise and a data-driven approach to decision-making.
🎯 Your Mission
As a Senior Motor Fleet Underwriter (12 months fixed-term), you will take ownership of Wakam’s European commercial motor fleet portfolio, driving underwriting performance, strengthening broker and MGA relationships, and contributing to product and market strategy across several jurisdictions.
You will act as a technical authority on fleet underwriting, combining risk selection, pricing discipline, market insight, and portfolio steering to ensure profitable and sustainable growth. This role requires both hands-on underwriting expertise and the ability to influence underwriting frameworks, appetite, and governance.
✏️ Your Responsibilities
Portfolio Underwriting & Risk Assessment
You will underwrite new business and renewals across commercial motor fleet segments, including PHV/taxi, delivery, leasing fleets, and other types of fleets. You will assess risk quality using exposure data, loss history, fleet management practices, driver profiles, and sector information, and apply technical pricing models and rating tools to determine adequate premiums.
You will negotiate terms with brokers and MGAs to achieve balanced outcomes on price, coverage, and conditions, while applying underwriting authority appropriately and escalating referrals when needed. You will also manage quotes, binders, endorsements, and monitor in-force accounts for mid-term changes, fleet movements, and deterioration in claims performance.
Portfolio Management & Performance
- You will monitor the combined operating ratio (COR) and loss ratio of the fleet portfolio on a regular basis, identifying trends and taking corrective actions where needed. You will track performance by segment, geography, broker, vehicle type, and fleet size, and contribute to quarterly portfolio reviews and management reporting.
- You will actively manage underperforming accounts through rate action, tighter coverage terms, or non-renewal decisions where appropriate. You will also produce underwriting MI and data analysis to support portfolio steering and work closely with actuarial teams on pricing adequacy, experience reviews, and reserving discussions.
Pricing & Technical Development
- You will contribute to the development and ongoing refinement of fleet pricing models, rating tools, underwriting guidelines, referral matrices, and appetite statements. You will incorporate market intelligence and claims experience into pricing assumptions, including repair cost inflation, parts trends, and frequency developments.
- You will also monitor external market conditions such as competitor pricing, capacity changes, and emerging risks including EV fleets, ADAS technology, autonomous vehicles, gig economy operators, and mobility-as-a-service platforms.
Broker & Distribution Management
- You will build and maintain strong relationships with specialist fleet brokers, Lloyd’s brokers, and MGA partners across Europe.
- You will lead broker meetings, scheme reviews, and renewal discussions, support the onboarding of new fleet schemes and delegated authority arrangements, and represent Wakam in market discussions and industry forums.
European & Cross-Border Underwriting
- You will underwrite cross-border fleet risks and multi-jurisdiction programmes, navigating local regulatory requirements, mandatory covers, and market practices across countries such as the UK, France, Spain, Italy, Germany, the Netherlands, Belgium, and the Nordics.
- You will liaise with local contacts, and MGA’s where relevant, while monitoring macroeconomic and geopolitical factors that may impact portfolio performance.
Claims Collaboration, Fraud & Governance
- You will work closely with claims teams on large or complex fleet losses, support claims reviews, identify fraud indicators and leakage patterns, and contribute to wording reviews to ensure coverage remains robust and fit for purpose.
- You will operate within underwriting authorities and governance frameworks, maintain accurate records in underwriting systems, prepare submissions for internal committees, and support audit and compliance processes across relevant markets.
🧠 What You Bring
You bring significant technical underwriting experience and strong commercial judgement. In particular, you have:
- Significant motor fleet underwriting experience, ideally within an insurer, Lloyd’s syndicate, or specialist MGA
- A proven track record managing fleet portfolios across multiple European markets
- Experience underwriting large and complex fleet accounts, including structures involving deductibles, captives, or self-insured elements
- Strong technical underwriting capabilities in risk assessment, pricing, coverage structuring, and portfolio steering
- Comfort interpreting loss runs, claims statistics, and actuarial analyses
- Strong command of tools such as Excel, and ideally Power BI or similar BI platforms, plus familiarity with underwriting and pricing systems
- Good understanding of reinsurance structures relevant to fleet business, such as XL, quota share, and aggregate covers
- Familiarity with European motor insurance regulation, including cross-border requirements and compulsory insurance frameworks
- Fluent English; an additional European language such as French, Spanish, German, Italian, or Dutch would be a strong plus
- A professional qualification such as ACII (or equivalent), or progress toward it, is preferred.
✨ Who You Are
- You are a technically strong and commercially minded underwriter who knows how to balance discipline and growth.
- You are confident in broker-facing environments, credible in committee discussions, and comfortable making decisions on complex risks.
- You combine analytical rigour with sound judgement, communicate clearly with technical and non-technical stakeholders, and are able to manage a significant portfolio with autonomy.
- You thrive in a fast-paced, international, technology-led environment and bring a collaborative mindset when working with Pricing, Claims, Legal, Product, and Distribution teams.
✨ 🤖 AI & Digital Mindset
At Wakam, underwriting is increasingly supported by data, tooling, and automation. In this role, you will be expected to work in a way that is structured, measurable, and scalable: using data to support underwriting decisions, improving monitoring practices, and contributing to more robust and efficient underwriting frameworks.
An interest in digital underwriting tools, portfolio analytics, and technology-enabled decision-making will help you succeed in this environment.
🌟 Why Join Wakam?
Joining Wakam as a Senior Motor Fleet Underwriter means taking ownership of a meaningful European fleet portfolio in a business where underwriting expertise has direct visibility and impact.
You will benefit from genuine underwriting autonomy, broad market exposure, and close collaboration with expert teams across actuarial, claims, product, and distribution. It is an opportunity to shape underwriting strategy in a fast-growing, technology-driven insurer with a strong international footprint and real ambition in Motor.
📊 Key Performance Indicators
Success in the role will typically be measured through indicators such as:
- Fleet portfolio COR versus target
- New business GWP written versus budget, by market and segment
- Renewal retention across managed accounts
- Pricing adequacy versus technical rate
- Quote-to-bind conversion
- Underwriting file quality / audit score
- Broker relationship quality and responsiveness
- Referrals handled within agreed SLA
🏆 Hiring Process
Our hiring process is designed to be selective, transparent, and respectful of your time:
- HR Interview
- Interview with our Chief Underwriting Officer - Motor and Mobility
- Interview with our SVP, Group Chief Underwriting Officer
More About Us
Check out our website to learn about the 11 cultural markers that make Wakam truly special! If you're adventurous, impact-driven, and ready to shape the future of insurance, we'd love to meet you!
💫 What Makes Us Unique:
• True remote work flexibility with our Wakam From Anywhere (WFA) program - yes, we even have a teammate working from a sailboat! ⛵
• Flat hierarchical system promoting direct impact and autonomy 🚀
• Monthly Free.day: dedicated time for personal growth and skills development 📚
• Lunch voucher with Swile card
• A meaningful company: we became a Mission-driven company in March 2021
• Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.
At Wakam, our "Free to Impact" culture is built on four essential pillars that shape everything we do :
🗣️
Communication & Knowledge Management
• Foster transparent collaboration across our flat organizational structure
• Share knowledge freely in our highly collaborative environment
• Contribute to our collective intelligence through open dialogue
🔍
Curiosity
• Embrace our monthly Free.day for learning and skills sponsorship
• Think big and challenge conventional insurance norms
• Stay eager to learn and explore new possibilities
🔄
Continuous Improvement
• Take initiative to transform the insurance industry
• Turn challenges into opportunities for innovation
• Constantly evolve our ways of working
🎯
Outcome Oriented
• Focus on impact rather than hierarchy
• Drive results through clear objectives and autonomy
• Transform bold ideas into concrete solutions
At Wakam, we are committed to fostering an inclusive environment where diversity is celebrated. If you require any reasonable adjustments during the recruitment process, please feel free to reach out to your recruiter.
