MidFull TimeENEurope
G4S Telematix is a member of the Global G4S & Allied Universal Group - the world’s leading integrated security company, with more than 20 years of experience in providing Monitoring & Response services to Secure Your Mobility.
Our solutions combine advanced tracking and sensing technology with a state-of-the-art software platform and our 24/7 Secure Operations Center to provide monitoring, management and response services for the Logistics, Automotive and People Safety sectors.
CRM Specialist
Reporting to: Head of Digital Transformation
Location: Metamorfosis, Athens
We are seeking an experienced CRM Specialist to manage, customize, and optimize our Zoho ecosystem. You will be responsible for implementing solutions across multiple Zoho applications, developing custom workflows and scripts (Deluge), and building seamless integrations with our ERP system.
Key Responsibilities & Accountabilities
Customize and configure Zoho modules including - but not limited to - CRM, Creator, Billing, Flow, and Projects
Develop advanced workflows, functions, and automation using Deluge script to address unique Telematics business processes
Build and maintain robust integrations between Zoho applications and ERP via API’s
Provide technical support and training to users, ensuring data integrity across all integrated systems
Main Requirements
Proven experience as a CRM Specialist, (Zoho ecosystem will be considered as a plus)
Proficiency in Deluge scripting language is essential
Experience integrating Zoho with external platforms using API’s, specifically for real-time data exchange
Proven problem-solving skills with experience managing complex data integrations and workflow scenarios
Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and provide top-notch customer support
Enthusiasm for staying updated with the latest industry developments and eagerness to bring innovative solutions to the organization
Proficiency in English
We Offer
Competitive remuneration package
Private health and life insurance
Mobile phone and Laptop
Career development opportunities
A collaborative and modern work environment
G4S is committed to Equal Employment Opportunities! If you correspond to the above criteria please don’t hesitate to click the Apply button and send us your resume.
