Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Job Title: Casual Dining Supervisor Location: North Vancouver Department: Casual Dining Reports to: Casual Dining Manager Role Status: Full Time / Seasonal / Hourly ABOUT US As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply. JOB SUMMARY We are looking to recruit an enthusiastic supervisor to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The supervisor will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise. ESSENTIAL JOB FUNCTIONS • Ensuring guests are enthusiastically satisfied with their experience consistently • Maintaining and being accountable for quality outlet operations including organizing work throughout outlets, assisting in outlets scheduling and adjusting staffing to meet business needs • Coaching new hires, acting as a role model and providing training to new employees • Following health, safety and sanitation guidelines for all products • Performing and supervising others in cleaning and operational tasks • Following and demonstrating standards for merchandising, stocking, rotation and storing of products • Contributing to department goals for increasing sales and improving profits • Assisting with accounting and banking responsibilities • Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate • Ensuring materials, supplies and merchandise are ordered and stocked, communicating new product information to employees • Other duties as required SUPERVISORY RESPONSIBILITIES This position provides direct supervision to the Casual Dining Team Members. REQUIRED QUALIFICATIONS AND ABILITIES • Successful completion of Secondary School • Must have Food Safe Level 1 • Must have Serving It Right certificate before employment begins • Applicants must be the legal age for serving alcohol in British Columbia (19 years old) • Previous experience supervising staff in a quick service restaurant environment or tourism industry preferred • Experience handling cash and supervising cash out procedures • Strong Microsoft Office & business communication skills required • Ability to work flexible hours • Successful applicants must complete a Criminal Record check once offered the position, prior to the start date (19 years of age or over only, Grouse Mountain will assist you with the process)> WORKING CONDITIONS Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks. COMPENSATION AND BENEFITS $20.94 to $24.50/hour All positions are eligible for the following benefits and perks: • Free Seasonal Access Pass • Discounts at the resort’s restaurants, retail, and rental outlets • Referral Bonus Program • Public Transit subsidies • Free or discounted lift tickets at many other resorts (winter/summer) • Access to free Employee and Family Assistance Program • Excellent training and professional development • Northland Properties friends and family discounts program including hotels, restaurants and recreation Full-time, year-round positions are also eligible for these: • Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans • RRSP matching after 6 months of service • Free access pass for dependants DISCLAIMER The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. EQUAL OPPORTUNITY EMPLOYER Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
