Your tasks
- Engage in the intersection of security and business, providing support for valuable situational awareness.
- Assist in the exploitation of data and intelligence, enabling organizations to better understand their environment and take informed decisions.
- Contribute to translating analytical outputs into actionable recommendations tailored to customer needs.
- Collaborate closely with internal teams, partners, and customers to ensure effective responses to emerging situations.
- Support customer success activities, including onboarding, communication, feedback loops, and continuous value delivery.
- Help ensure a seamless customer experience across the ecosystem by supporting customer service and engagement efforts.
- Contribute to building strong, trust-based relationships with customers and partners.
- Foster a sense of unity within the community by sharing insights, best practices, and expertise.
About the job
Creolytix, the trailblazing startup pioneering the first multi-source, multi-tenant managed one-stop safety and security platform, is currently seeking Working Students to join our dynamic team.
In this role, you will actively contribute to creating measurable value and impact for our customers and the wider community. You will support global analytical exploitation, orchestration, and collaboration along the entire value chain—working closely with internal teams, partners, and customers.
A key part of your mission will be to strengthen customer success, ensuring that insights are not only generated but effectively translated into meaningful outcomes, high customer satisfaction, and long-term value creation across our ecosystem.
You
What you bring:- Enthusiasm, curiosity, and a strong analytical and growth mindset.
- A passion for innovation, problem-solving, and creating real-world impact.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- A customer-centric mindset, with an interest in understanding user needs and driving satisfaction.
- Strong communication skills and the ability to collaborate across teams and stakeholders.
Requirements:- Currently enrolled in a university program, preferably in Business, Security Studies, International Relations, or a related field.
- Strong interest in security, business analytics, and their intersection.
- Interest or initial experience in customer success, customer support, or stakeholder management is a plus.
- Excellent communication skills, both written and verbal, in English.
- German language skills are highly desirable and strongly preferred for effective customer interaction.
- Additional languages are a plus.
- A proactive approach with a strong sense of ownership and responsibility.
- Flexibility and adaptability to thrive in a fast-paced startup environment.
Your future team
Why us?- Join a pioneering startup and gain hands-on experience shaping the security landscape.
- Work in a collaborative environment that values creativity, ownership, and impact.
- Gain exposure to customer success, analytics, and real-world application of intelligence-driven insights.
- Be part of a culture that embraces growth and offers the opportunity to make a lasting impact.
