SeniorFull TimeEN
Operational Resilience Analyst - 1st Line, London, 12 Months FTC
This 12 month fixed term role offers a clear and defined opportunity to apply operational resilience practice within a UK financial market infrastructure that supports everyday payments. As a Senior Operational Resilience Analyst in the first line of defence, you will help embed Pay.UK’s Resilience Framework and Incident Management Process in line with Bank of England policy.
You will spend your time on practical delivery. This includes maintaining impact tolerances, supporting business impact analysis, preparing committee papers, and helping teams move from reactive continuity planning to designed reliability by design. The scope is specific and well established, with direct exposure to enterprise risk management, resilience testing, and regulator-aligned frameworks across Pay.UK’s payment services.
If you want a position where your operational continuity skills are applied daily, with clear objectives, a defined regulatory framework, and a collaborative team environment, this role offers that focus.
At Pay.UK, our behaviours are central to who we are and how we operate. They bring our values to life, shape our culture, and guide how we make decisions, collaborate, and respond to challenges across the payments ecosystem. All interview processes will assess the following behaviours:
At Pay.UK, we value diversity and inclusivity. Research has shown that candidates from underrepresented groups may hesitate to apply unless they meet all the requirements listed. We encourage all qualified candidates to apply, regardless of how closely their skills and experience match the requirements. We are committed to supporting accessibility needs and creating a welcoming environment for all employees. Become part of our team and contribute to the creation of an inclusive work environment that values everyone's unique input.
Pay.UK maintains and develops the UK retail payment systems and standards that are core to the economy being able to function on a day-to-day basis.
From Bacs to Faster Payments and cheques – we act as the single operator for all UK retail payments. We put the needs of consumers and businesses at the heart of everything we do, working in the public interest to ensure that the systems the country relies on for its banking transactions are safe, open, innovative and resilient.
Our payment systems underpin the services that enable funds to be transferred between people and institutions. In 2024, the UK's retail payment systems processed 11 billion transactions worth over £10 trillion through Bacs Direct Credit, Direct Debit, Faster Payments, and cheques, and our Current Account Switch Service has facilitated over 9 million switches since it’s launch in 2013.
Every day, individuals and businesses use the services we provide to get their salaries, pay their bills and make online and mobile banking payments. Our vision for the future is to enable a vibrant economy, with Pay.UK delivering robust payment infrastructure and standards for the benefit of consumers and businesses nationwide.
Learn more about life at Pay.UK by hearing what employees have to say, click here to view videos.
Please note:
