$185K – $210KExecutiveFull Time
About Hello Heart:
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit www.helloheart.com for more information.
About the Role:
Hello Heart is currently looking for a Director, Client Strategy and Growth, to join our growing Customer Experience Team. As a leader within Hello Heart, you will be at the forefront of virtual care helping clients empower their members to improve their heart health and reduce costly events like heart attacks and strokes.
Your role will specifically focus on client retention and growth, collaboratively developing the client strategy to nurture the relationships in your assigned book of business.
With your clients and their consultants, you will need to develop deep relationships to truly understand their overall strategy / priorities and help shape our program to deliver on their needs. Internally, you will need to closely collaborate with marketing, our growth, and client success teams to drive awareness of, interest in, and retention & expansion of Hello Heart to their clients.
As a leader within the organization, you will be responsible for bringing market and client feedback into the company. You will work with product, clinical, operations, and others to inform their direction that enables you to grow and maintain our relationships across our portfolio.
This is a fully remote position reporting to the Senior Director, Client Strategy & Growth
Responsibilities:
Qualifications:
The US base salary range for this full-time position is $185,000.00 to $210,000.00 Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
