We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
PRIMARY OBJECTIVES:
At Travel & Leisure Co., our vision is to put the World on Vacation, in your position as the Human Resources Generalist you will be responsible for actively consulting and supporting the business to optimize the performance of our people and achievement of results through commercially focused and pragmatic HR solutions.
This versatile position involves responsibilities across recruitment, learning & development, employee relations, benefits administration, occupational health and safety, change management, grievance and dispute resolution and HR compliance, ensuring the smooth operation of HR processes and fostering a positive workplace environment.
Our Values are the HEART of Wyndham Destinations, the beliefs of our global team that define what we recognize as important, meaningful and right:
Hospitality – treating everyone like family
Engagement – delivering our promise
Accountability – owning our impact
Respect – considering others in every interaction
Teamwork – succeeding together
PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
Training:
- Collaborate with departmental managers to identify training needs and develop training programs that align with the company's strategic goals and objectives.
- Facilitate training sessions and workshops for employees, ensuring engaging and effective delivery of content.
- Create, update, and maintain training materials, including manuals, presentations, videos, and e-learning modules as required.
- Provide all new employees with a comprehensive induction program as part of the First 90 Days to ensure seamless integration into their new roles.
- Ensure that all mandatory compliance training is conducted on time and maintain records to demonstrate compliance with regulations.
- Conducts management skills training and follows-up with participants to assess utilization of new skills.
- Analyses customer service results monthly, identifies trends and conducts customer service trainings.
- Stay current with training trends and incorporate innovative tools to enhance the training experience.
- Managing employee enrolment for training, schedule training sessions and organizing the resources to facilitate training programmes.
General:
- Provide end to end recruitment and onboarding support to your client group.
- Coordinate all employment-related paperwork and ensure it aligns with company standards and procedures
- Maintain an understanding of all HR policies and procedures, ensuring they are correctly followed and high standards maintained.
- Maintain data integrity for HRIS, including Workday, Enboarder and other systems.
- Conduct all compliance related checks (e.g. visa, police checks) on relevant employees.
- Oversee facilitation of all investigations with client groups regarding employee grievances, disciplinary investigation and terminations whilst maintaining procedural fairness.
- Attend meetings and become involved with client groups and support them in achieving departmental goals.
- Work collaboratively to support the Talent Acquisitions and Development and safety and wellness functional areas of HR.
- Promote and encourage HR best practice across all areas of the business
- Perform any other duties required by the Management.
OH&S
- Take all actions to ensure the property in good working condition with due regard to the health and safety of all persons.
- Comply with industry best practice and company policy regarding all aspects of WH&S and fire safety for yourself and all other persons.
- Conducting OHS related trainings with all client groups.
KEY POSITION CRITERIA:
- Degree in Human Resources Management and Certificate in Training (Module 1-4)
- Must be a registered trainer and possess knowledge of FNU grant claim process
- Knowledge of various training methods including coaching, workshops, classroom training, mentoring and e-learning programmes
- Effectively interact with the resort/sales & departmental managers and their teams
- Ability to track the performance of training programmes, write reports and recommend strategies for improvement
- Demonstrated empathy and the ability to build upon other people’s ideas
- Ability to meet tight reporting deadlines without compromising quality
- Excellent time management and organizational skills
- Display an effective degree of professionalism
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
