Full TimeENNorth America
As a Barista/FOHA, you will play a rare role blending culinary arts with extraordinary service. You will be responsible for your espresso bar, health & safety standards, standards for speed, quality, and consistency with a high level of customer service and guest relations. Most significant of all, do you have a love for making a phenomenal espresso? We will teach you everything you need in our Barista training program where you will thrive with our hands-on trainers guiding you through our program designed to bring our knowledge to your unique style. This position is based on site.
Day to Day:
Provide excellent customer service
Creating and serving up tasty Coffee & Tea based drinks in a timely manner
Keeping counters clean and stocked -cleaning soda machines -brewing coffee for breakfast service -brewing tea for lunch service -answering customer questions -cutting lemons
Key Qualifications:
· Strong listening skills and verbal communication to connect with our customers.
· Things happen fast here. Bring your ability to multi-task in a high-volume experience and your love for working in a fast-paced environment.
· You have strong time management
· We need you to also have organizational skills that will amaze customers.
· We want people like you to join a place that appreciates your honesty, integrity, and reliability.
· We love people that can work independently and in a team environment.
· We are looking for people with your flexibility who can adjust as the day changes.
· Count yourself as a culinary artist of espresso. We know you as one of our baristas will be passionate, and bring artistry and attention to detail to every amazing espresso served.
Work Conditions:
· You will spend time sitting, standing and walking throughout our Caffès.
· Standing 100% of the time
· We need to lift up to 50 pounds in the Caffè
· We thrive in our fast-paced work environment and look for people who love this, too. Things happen fast here. Bring your ability to multi-task in a high-volume experience and your love for working in a fast-paced environment.
· We do have environmental exposure to cold, heat and water in our kitchens and restaurants.
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Requirements:
· We look for talent with 1-4 Years of experience in customer service or high volume food service - preferably larger, innovative corporate programs, in house or 3rd party but may also be food & beverage experience in a full-service hotel, resort or multi-restaurant chain.
· Extraordinarily Service Oriented - a demonstrable high level of customer service is absolutely mandatory
· Dynamic and agile - highly organized, ability to switch between locations and job duties
Requirements:
Approved Food Handler's Card and non-slip shoes prior to first day of work
Education and Experience:
· High School diploma or equivalent preferred
· Basic level knowledge of health and safety rules
· Extraordinarily Service Oriented - a demonstrable high level of customer service is mandatory
· Dynamic and agile - highly organized, ability to switch between locations and job duties
· Inclusive - We work with and serve a diverse workforce
