SeniorFull TimeENNorth America
The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.
We started our journey back in 2012 when our founder, Connie, saw an opportunity to bring something unique to the market. Fast forward 13 years, we now have 28 stores globally, pioneering in everything we do from our products to our in store experience. We're looking for talented team to be a part of our journey as we open our doors to our first ever store in LA.
Our Values & Culture: Our values aren’t just words - they’re the heartbeat of how we show up, every single day: Grow Together. Celebrate Each Other. Break All Boundaries.
We're a company fuelled by growth, recognition, and pushing beyond the expected. We move fast, think big, and believe that progress is a shared journey. We champion one another’s wins and show up with support when it counts - because when one of us grows, we all do. If you’re inspired by collaboration, driven by curiosity, and energised by celebrating others, you’ll thrive here at A&M.
Location: Abbot Kinney, Los Angeles.
Hours: Part-time hours.
Salary & Benefits: Competitive pay +commission & tips. See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.
The Piercer Mission:
As one of our first Piercers in LA, you will be at the forefront of an exciting new chapter in A&M’s journey, helping to shape our presence in one of the most vibrant and influential markets in the world. We’re more than a piercing studio - we’re a community shaping the future of piercing and jewellery. As a visionary in your craft, you’ll play a key role in empowering our customers to bring their dream curations to life, guiding them with expertise, artistry and heart every step of the way.
You truly Host from the Heart, radiating warmth, being fully present, taking ownership of every interaction and bringing intention to the smallest moments. You'll create a space where every individual and customer feels genuinely seen, valued and cared for
You’ll inspire our community with styling advice, executing precise and aesthetically pleasing piercings - all with a meticulous eye for detail and a genuine love for what you do
You’ll be the heartbeat of the customer experience. From the moment someone walks through the door, you’ll lead with warmth, confidence and authenticity to create a lasting, meaningful connection with every customer
Shine as a leader on the shop floor, sharing your piercing expertise and passion with both customers and your team, inspiring trust and elevating the energy around you
Hold space with care and compassion, especially during more emotional or sensitive moments
Champion safety and excellence, taking full ownership of the cleanliness and hygiene of your studio, while proactively managing and maintaining piercing supplies to the highest standard
This role is suitable for any Piercers with at least 1.5 years experience in a studio looking for that next step in their journey
A values champion and brand ambassador, our values resonate deeply with you
You radiate positivity & enthusiasm and inspire the people around you
You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have
You’re able to stay grounded during more difficult and sensitive interactions, always leading with empathy
What we do for you:
Your artistry is celebrated, your growth is championed and your impact is limitless
Our studios are fully disposable and stocked with high-quality tools from top suppliers like Probodyart and Stiletto - prioritising safety, precision and professionalism in every piercing
We’re a growing brand committed to continuous learning. We work to APP standards, offer ongoing education for our Piercers and value your expertise as part of our ever-evolving journey
The Interview Process and Candidate Experience
Portfolio Approval - one of our Piercer Mentors will review your portfolio
Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
Interview with Store Manager - a 30 min video call for you to meet your Store Manager and discuss your skill-set and experience for the role
In-Store Technical Interview - you'll meet one of our Piercer Mentors for a Studio Set-Up & Piercing Demo
Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.
