XS is a licensed fast-growing Multi-Asset CFD Broker, looking to hire a dynamic PSP Specialist - Cyprus to join our team of experts!
XS has received numerous awards such as the “Best Multi-Asset Broker - LATAM” from the UF Awards LATAM in Mexico 2024, the “Most Secure Broker” from the Oman Summit Smart Vision in Oman 2024 and the “Global Broker of the Year” from the Traders Fair Awards in Vietnam 2023.
At XS, we're dedicated to maintaining a positive, supportive, and friendly work environment as we build a solid team of high-level professionals. Join us in shaping the future of XS and unlock your potential in an environment that values diversity, growth, and excellence.
Responsibilities:
- Conduct market research to understand emerging payment trends, customer preferences, and competitive dynamics.
- Monitor payment success rates and identify opportunities for improvement.
- Collaborate with PSPs to reduce transaction failures and improve user payment experiences.
- Conduct analysis on payment methods preferred by local users and optimize the payment mix accordingly.
- Ensure all payment processing is compliant with local regulatory standards.
- Collaborate with internal compliance teams to mitigate risks and prevent fraud.
- Stay updated on relevant regulatory changes and implement necessary adjustments.
- Work closely with customer support teams to resolve any payment-related issues for local customers.
- Assist in developing documentation and resources to address frequently asked questions or concerns about payment processes.
- Track, analyze, and report key metrics related to payment success, user satisfaction, and cost savings.
- Prepare monthly reports for management, including insights and recommendations.
- Conduct in-depth analysis of payment data specific to the region, identifying trends and improvement opportunities.
- Prepare regular reports detailing performance, market insights, and recommendations for strategic improvements.
Requirements:
- Previous experience in offshore FX, or gambling business is a plus.
- Effective written and verbal communication skills in English.
- Prior experience working with PSPs or in payment processing.
- Strong understanding of local payment methods and customer preferences.
- Knowledge of financial regulations and compliance standards.
- Excellent negotiation, analytical, and interpersonal skills
Our Offer:
- Work within a global and fast-growing organization
- Friendly, supportive, positive, and professional team of experts
- Multicultural and diverse environment
- One of the best Global Medical Insurance companies - applicable from day one
- Allowances for special celebrations
- Competition Bonuses
- Annual Leave: 21 days
- Corporate Events
- Business Trips
Follow us on Social Media:
If you have a passion for Payment Solutions and are eager to contribute to a dynamic team, don't hesitate to apply today! We're excited to review your application.
XS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Note: We wish to thank all applicants for their interest, however, due to the high number of applications, only shortlisted candidates will be contacted.
