MidFull TimeEN
At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents 15%+ market share of the $1.8tn US Originations market.
Are you detail-oriented and have exceptional problem-solving & decision-making skills? If you have passion and zeal for training and delivery, Altisource is the place to nurture your career!
We are looking for an L&D Trainer with a passion for the mortgage industry to develop and manage client relations under the Altisource umbrella. This is a great time to join the team and be a part of a growing and stable organization.
This Bengaluru based role and will start working remotely for now.
Job Description
ARE YOU READY TO WORK AT ALTISOURCE?
If so, nice to meet you; Join the team at Altisource® to help revolutionize how homes are bought and sold in the United States with Owners.com and Hubzu.com. This is a best of both worlds opportunity where you can participate in a true startup with the backing and financial security of Altisource® (NASDAQ: ASPS) a leading provider of real estate transaction services.
We are looking for an experienced, brilliant and innovative Manager, Business Analytics, reporting directly to Vice President, Analytics and Strategy. In this role, you will manage a team of few individuals, and will directly working with the leadership team across Product, Technology and Ops functions to identify and solve critical problems and build scalable solutions to deliver large business upside. If you are up for the challenge, keep reading!
Analytics function within Hubzu.com and Equator.com (Altisource marketplace businesses) serves as the bedrock of our growth model enabling best-in-class customer experience for our real estate buyers, sellers and agents.
You will be responsible for driving the maturity and excellence of our analytics function, including implementing best practices on collection, reporting and analysis of website/apps data to drastically improve the user experience. You will also work cross-functionally with Product, Technology and Business Ops teams to collaboratively implement such enhancements. You'll serve in a pivotal role, helping shaping our complete suite of products, served across our websites, apps and CRM system.
You will work in a highly qualified and competent Analytics team. Our goal as a group is to drive powerful analytics solutions with scalable results. We take our expertise in consumer psychology, quantitative modeling, and data science and apply it to our huge customer base to drive large business upside.
WHAT YOU'LL DO:
1. Lead discovery and execution of insights on customer behavior & outcomes from the web traffic data
a. By (i) advancing the understanding of customer base behavior across teams, (ii) provide critical feedback to product team, and (iii) influence traditional as well as digital marketing strategy
b. Execute a data and reporting strategy through a combination of (i) Data consolidation, validation, gap analysis and (ii) creation of holistic dashboards and presentations to executive leadership to inform and launch new lines of enquiry
2. Drive reporting efficiency by making data available when-and-where it is needed
3. Leverage leadership skills to develop a real dialogue in the business about challenges, opportunities, options and actions by
o Identifying and disseminating relevant variance
o Surfacing key options for consideration, and actively drive conversation till decisions and actions are taken
4. Build and execute our proprietary advanced data models (property recommendation, buyer suspension etc.)
5. Synthesize and translate needs of multiple teams into A/B tests
a. Design and implement the full cycle of A/B testing from hypothesis creation to post experiment analysis and presentation of results
6. Coordinate accurate tagging and tracking for customer journeys across
a. Website implementation (Events, Virtual Page views, Custom Dimension/Metrics)
b. Marketing campaigns (Display, SEM and Email)
7. Find, Explore and Use tools that can accelerate our delivery of more great features!
PERKS OF WORKING AT ALTISOURCE
Prosperity
Good Health
...And Happiness!
Are you up to the challenge? Apply today!
Got a question? Contact our Talent Acquisition Team at working@altisource.com.
At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate against any employee or applicant for employment on the basis of race, religion, color, sex, national origin, gender identity and/or expression, sexual orientation, age, marital status, veteran status, or disability status.
