A$85,000 – A$85,000Full TimeEN
Circa Salary: $85,000 per year + 12% superannuation
Full time, continuing role
Flexible working arrangements
Work in a brand-new office building in Melbourne’s CBD on Franklin Street, within walking distance of the Queen Victoria Market and close to public transport
Access to benefits including as salary packaging, purchase leave, Christmas closedown gifted leave, discounted RMIT childcare services, subsidised gym membership, and an Employee Assistance Program (EAP)
Our values: Passion | Impact | Inclusion | Integrity | Courage | Imagination
About RMIT University Pathways (RMIT UP)
RMIT UP, owned by RMIT University, provides education solutions for students, academics, and professionals in Australia and globally.
Our mission is to offer transformative learning experiences and pathways that open global opportunities, guided by RMIT’s values of inclusion, imagination, integrity, courage, passion, and impact. We place student and customer experience at the forefront of everything we do.
Our key programs include Foundation Studies, ELICOS English for Academic Purposes (EAP), language testing, and Informit, a leading research database focused on Australasian content.
About the role
As a Student Experience Coordinator reporting to the Manager, Student Experience Special Projects, you will play a key role in shaping a vibrant, inclusive, and engaging student journey for international pathway students. Working closely with the Student Experience leadership team, you will design and deliver impactful programs and events that support students from orientation through to their transition into university life.
This is a highly hands-on, student-facing role where you’ll bring creativity and energy to campus life, helping students feel connected, supported, and “RMIT Ready.” From large-scale orientations to social events, excursions, and wellbeing initiatives, you’ll contribute to building a dynamic student community and a memorable campus experience.
Key responsibilities:
Plan, coordinate and deliver student engagement programs including orientation, excursions, social activities and campus events
Design innovative initiatives that enhance student wellbeing, belonging, and transition to university
Manage operational aspects of events, including logistics, communications, risk assessments, and stakeholder coordination
Collaborate with internal teams to ensure programs align with broader student experience strategies
Contribute to content creation such as student communications, social media, and Student News
Support and help grow the Student Ambassador Program, including recruitment and engagement
Foster strong relationships across the organisation and wider university community
Promote inclusion, sustainability, and student voice through activities and activations
Provide a high level of student support through direct interaction and engagement
About You
You are a proactive and enthusiastic professional with a passion for student engagement and creating meaningful experiences. You thrive in a fast-paced, people-focused environment and enjoy bringing ideas to life.
You will bring:
Demonstrated experience in planning, coordinating and delivering engaging programs or events
Strong organisational and project coordination skills with attention to detail
A creative mindset with the ability to design innovative student-focused initiatives
Confidence in communication and public speaking
A student-focused approach with a commitment to high-quality service
The ability to build relationships and collaborate across teams
Flexibility to support events outside standard working hours when required
Experience working with diverse communities (highly regarded)
What we offer you
We value our people and are committed to providing a supportive, inclusive, and rewarding work environment. As part of our team, you’ll enjoy:
Exclusive employee discounts at leading retailers.
A strong focus on health and wellbeing, including RMIT-subsidised gym memberships, Employee Assistance Program (EAP) access and discounted childcare options.
Access to professional development training via LinkedIn Learning.
A positive workplace culture with a staff reward program, and a staff wellbeing program.
To Apply
Please submit your CV and a cover letter addressing your suitability for this position by clicking on the ‘Apply’ link. Cover letters should be addressed to HR.
Email HR: applications.rmit.up@rmit.edu.au (Please note: Applications will NOT be accepted via this email. To apply, submit your application via our website’s careers page www.rmit.edu.au/up.)
Please note that we review and interview applications on a rolling basis, so we encourage you to apply as soon as possible rather than waiting until the closing date.
For more details, refer to the Position Description: http://www.rmit.edu.au/content/dam/rmit/au/en/careers/position-descriptions/student-experience-coordinator.pdf
Pre-employment Checks: Appointment is subject to a successful Working with Children Check and National Police Check.
Our Commitment to Inclusion
At RMIT UP, we foster a culture of safety, wellbeing, and inclusion, ensuring everyone feels valued and respected. We embrace diversity and treat all individuals with fairness, regardless of gender, gender identity, marital or family status, sexual orientation, age, ethnicity, religious beliefs, cultural or socio-economic background, perspectives, or experiences.
We are an equal opportunity employer committed to being a child-safe organisation. We actively encourage applications from all sectors of the community, including Aboriginal and/or Torres Strait Islander candidates.
As a Disability Confident Recruitment Team, we are happy to adjust the recruitment process to meet accessibility needs. Please contact us at applications.rmit.up@rmit.edu.au with your preferred communication method, and we will be in touch to discuss your requirements.
Read our Child Safety Policy: Child Safety Policy
We are a Circle Back Initiative Employer – we commit to responding to every applicant.
Application Close:
RMIT Up is a successful provider of a range of education solutions supporting lifelong development goals to students, academics and professionals located in Melbourne and overseas.
Our people are integral to the success of our Company. We are experienced professionals who are committed to providing the highest standard of service and support to our clients and colleagues. At RMIT Up we offer a friendly, supportive and flexible working environment and culture with a range of employee benefits including access to health and wellbeing services and discounts, discounted travel, professional development opportunities and more.
In line with RMIT University’s commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender‑based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre‑employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT’s safety obligations.
