Our Why?
Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.
Humanforce provides the market-leading, all-in-one human capital management (HCM) suite for frontline and flexible workforces, without compromise. Our employee-centered, intelligent, and compliant HCM suite is highly integrated and composable, consisting of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.
Humanforce has grown rapidly through four strategic acquisitions, bringing together world-class products and teams. With this growth, we’re strengthening our engineering leadership by investing in domain-specific expertise.
We’re excited to introduce three specialised Head of Engineering roles, each dedicated to a core product domain. This structure enables deep technical leadership, champions modernisation, and drives innovation, while empowering teams to deliver exceptional outcomes at scale.
For Workforce Management, this means leading one of our most critical parts of our product, owning the evolution of our scalable, cloud-native architectures, and ensuring we continue to deliver world-class solutions trusted by thousands of organisations worldwide.
AI at Humanforce
At Humanforce, we’re not experimenting at the edges of AI, we’re redesigning the core of how we operate. We see AI as a fundamental shift, not an incremental improvement, and we’re deliberately moving toward becoming an AI-native organisation.
That means rethinking how work gets done end-to-end, how we build our products, make decisions, serve customers, and scale impact. We’re not layering AI onto old ways of working, we’re redefining and reimagining our processes, tools, and team structures to take full advantage of what AI makes possible.
This is a moment of real change. We’re moving fast, learning in real time, and challenging assumptions about roles, workflows, and productivity. If you’re motivated by transformation, not optimisation, and want to help shape how a global tech company operates in an AI-first future, Humanforce is the place to do it.
Who you are
You are a proven engineering leader who thrives on driving large-scale modernisation, whilst remaining close to engineering execution. You’ll lead engineering across our Workforce Management (WFM) product suite, spearheading our evolution into scalable, cloud-native architectures.
Reporting to the Chief Product and Technology Officer, you’ll work closely with cross-functional squads and the Platform team. You’ll set the architectural vision, embed modern engineering practices, technically uplift our engineering talent, and guide squads to deliver high-quality, sustainable solutions, while fostering a culture of accountability, growth, and technical excellence.
What you will do
- Own architectural direction to ensure scalability, performance, and maintainability of the WFM platform.
- Promote modern engineering practices that support quality, consistency, and sustainable delivery.
- Lead the continued evolution to cloud-native architecture.
- Drive the adoption of agentic AI engineering practices, embedding autonomous workflows and multi-agent patterns into the platform where they create meaningful business value.
- Enable effective execution across squads with a focus on measurable outcomes.
- Proactively remove blockers and resolve cross-functional friction.
- Lead and mentor engineering managers and engineers, setting high technical standards.
- Govern, demonstrate and verify quality engineering outputs
- Collaborate cross-functionally with Product, Platform, and CX to align priorities and manage trade-offs.
- Ensure customer issues and performance concerns are addressed proactively and systematically.
- Deliver roadmap items through hands-on technical leadership and architectural vision.
What you’ll need
- Deep hands-on expertise in .NET, C#, TypeScript, Angular, and React.
- Fluency in modern system design patterns (microservices, event-driven, domain-driven design, APIs).
- Experience designing and deploying agentic AI systems, including multi-agent orchestration, tool use, and autonomous workflow automation.
- Proven experience modernising platforms into microservices (experience with AWS or another major cloud platform).
- Practical experience designing migration strategies that minimise risk and downtime in mission-critical SaaS environments.
- Track record of shipping complex, high-impact software using CI/CD practices.
- Strong leadership presence with experience building, mentoring, and retaining high-performing engineering teams.
- Skilled at unblocking teams, resolving cross-functional friction, and course-correcting delivery.
- Ability to translate business goals into technical strategy and communicate across technical and non-technical audiences.
- Understanding of how AI can be applied in workforce optimisation, forecasting, and scheduling to improve efficiency and customer outcomes.
Some ‘nice to haves’
- Familiarity with observability tooling (logging, tracing, metrics).
- Experience leading high-pressure situations such as outages or performance degradations.
- Advocacy for test automation, secure-by-design, and sustainable delivery practices.
- Commitment to ongoing learning and staying current with emerging technologies.
Our values
- We are bold
- We are all in
- We are customer obsessed
- We do what we say
- We are good humans
Benefits
- A truly flexible workplace through our Flex@HF approach
- The opportunity to be part of a fast-growing global tech company
- A focus on learning and development through Humanforce HR
- A generous talent referral program – know great people, be rewarded
- 12 weeks paid parental leave for primary careers, 4 weeks for secondary
- 4 extra days leave to focus on your wellbeing
- Contemporary and practical Employee Assistance Program
- A cool reward and recognition program – shout to your colleagues and earn points to spend
- Access to our own financial wellbeing platform Thrive – including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers
- Fun, collaborative culture with passionate people
- A workplace where you can genuinely improve the world of work!
We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.
