Sales Assistant

Apukka Resort Rovaniemi offers unique accommodations, unforgettable experiences, and delicious flavors to guests from around the world. The mission of Apukka’s hospitable and professional team is to create the perfect setting and ambiance for an unforgettable holiday in Finnish Lapland. At Apukka, new team members are welcomed just as warmly as every guest.

SALES ASSISTANT

Apukka Resort Oy is hiring Sales Assistants for the 2026–2027 season.

Your duties will include communicating with the resort’s customers through various channels: email, phone, and also direct messages on social media. You should be prepared to work in a customer-facing role at Apukka Resort’s Adventure House. You are consistent, get along well with people, and have the ability to welcome customers like friends. You are present for the customer and help ensure their unforgettable holiday experience.

The job consists of booking accommodation and activities for our guests, customizing holiday packages, and handling other daily digital and manual tasks. The sales team works closely with other departments. You will work on-site in our sales office, located at the beautiful Apukka Resort.

The job is shift-based work (two shifts). Work is carried out every day of the week, including weekends.

At Apukka, we work together with a positive attitude—without compromising quality. We offer a friendly, open, and loyal work community. As an employee, you are part of the Apukka family, where you can develop your skills. As a responsible operator certified by Green Key and Sustainable Travel Finland, we take care of our guests, staff, society, and the environment. Our service promise, “we meet every guest like a friend,” challenges our team every day.

At Apukka, one of Lapland’s leading tourism companies, you will serve international guests. Your work matters—you significantly impact individual travelers’ experiences. If you have a positive attitude and want to provide the best possible service, you are the team member we are looking for.

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As an Apukka team member, you will receive:

• A caring work community where you are valued and can grow professionally

• Interesting job tasks

• A reliable employer

• Competitive salary

• Comprehensive onboarding

• Occupational health services

• Employee benefits, including restaurant services and free transportation on the Apukka bus

• Work clothing

We expect from you:

• Excellent English skills (spoken and written)

• Good teamwork skills

• Flexibility

• An efficient, careful, and consistent work approach—even in busy situations

• A customer service mindset and hospitality

• A solution-oriented attitude

• A proactive, positive attitude

You will stand out if you have:

• Previous experience in seasonal work

• Previous experience in tourism sales and familiarity with booking systems such as MEWS and FareHarbor (training will be provided)

• Education in the tourism field

• Knowledge of additional languages

The position follows the Collective Agreement for Employees in Tourism, Restaurant, and Leisure Services

Duration: Starting between September–November, lasting until February–March 2027

Type: Full-time

Working hours: Shift work, evenings/holidays, weekends

Salary: 2431,67 € - 2689,55 € / month + additional allowances

We are already looking forward to your application! In addition to your contact details, we would like to hear about your skills, your previous experience, and what kind of colleague you would be. Please submit your application as soon as possible via the careers.apukkaresort.fi website.