Adventure House Sales Assistant

Apukka Resort Rovaniemi offers unique accommodations, unforgettable experiences, and delicious flavors to guests from around the world. The mission of Apukka’s hospitable and professional team is to create the perfect setting and ambiance for an unforgettable holiday in Finnish Lapland. At Apukka, new team members are welcomed just as warmly as every guest.

ADVENTURE HOUSE SALES ASSISTANT

Apukka Resort Ltd is looking for Sales Assistants for the Adventure House for the 2026–2027 season.

Your responsibilities will include selling Apukka Adventures activities at the Adventure House sales desk. You will warmly welcome customers to the Adventure House, sell activities to our guests, and guide them to the correct location before the activities begin. Your tasks will also include back-office work related to activity bookings, such as responding to inquiries via phone, email, and private messages on social media channels. The role also involves operating various booking systems.

You are consistent, enjoy working with people, and have the ability to welcome customers as if they were friends. We work in teams and value strong team-player skills. You are present for the customer and contribute to ensuring they have an unforgettable holiday experience.

The Adventure House team is part of Apukka’s sales team, working closely with our other departments. You will work on-site at the Adventure House, located at the stunning Apukka Resort.

The work is done in two shifts. The job is carried out every day of the week, including weekends.

At Apukka, we work with a positive spirit and together—without compromising on quality. We offer a friendly, approachable, and loyal working community. As an employee, you will be part of the Apukka family, where you can develop your skills. As a responsible operator certified with Green Key and Sustainable Travel Finland, we take care of our guests, staff, society, and the environment. Our service promise, “we meet every guest as a friend,” challenges our team every day.

At Apukka, one of the leading tourism companies in Lapland, you will serve international guests. Your work matters; you will have a significant impact on individual travelers’ experiences. If you have a positive attitude and want to provide guests with the best possible service, you are the team member we are looking for.

As a member of the Apukka team, you will receive:

• A supportive work community where you are valued and have the opportunity to develop as a professional

• Interesting and varied job tasks

• A reliable employer

• Competitive salary

• Comprehensive onboarding

• Occupational health services

• Employee benefits, including restaurant services and free transportation on the Apukka bus

• Work clothing

We expect from you:

• Excellent English skills, both spoken and written

• Good teamwork skills

• Flexibility

• An efficient, careful, and consistent working style, even in a fast-paced environment

• A customer service mindset and hospitality

• A solution-oriented approach

• A can-do attitude

You will stand out if you have:

• Previous experience in seasonal work

• Previous experience in sales within the tourism industry, and knowledge of booking systems such as MEWS and FareHarbor (we will, of course, provide training for these)

• Education in the tourism field

• Skills in other languages

Duration of employment: Starting mid-October and continuing until January–February

Type of employment: Full-time

Working hours: Shift work, evening/holiday work, weekend work

Salary: 2431,67 € - 2689,55 € / month + additional allowances

We are already looking forward to your application! In addition to your contact details, we would like to hear what you can do, what you have done before, and what kind of colleague you would be. Please submit your application as soon as possible at careers.apukkaresort.fi.