About Blys
Imagine a world where you could get the best services and products in wellness delivered to you with the tap of a button. That’s what we’re building at Blys.
We are on a mission to improve the quality of life and overall happiness for people around the world by providing easy access to wellness & self-care. We bring the best treatments to your door by seamlessly connecting you to qualified & independent professionals in wellness, fitness, and beauty.
This also means empowering self-employed professionals to create flexible, safe and reliable income opportunities for themselves who earn millions of dollars every year through our platform.
With over 30,000 5-star ratings and a community of 100,000 customers, Blys is a leading global booking platform for mobile / in-home wellness services, currently available in Australia, New Zealand, United States and United Kingdom.
Role Overview
The AI Engineer will play a key role in shaping the company’s future by leveraging AI technologies to enhance the customer experience and drive operational efficiencies across the company. The ideal candidate will bring both technical expertise in AI and a passion for improving user experience, allowing the company to stay ahead in a competitive and fast-paced industry. This position requires collaboration across multiple teams, innovation, and the ability to turn complex problems into real-world AI solutions.
Key Responsibilities
- Design, develop, and implement AI-based models, tools, and algorithms to improve customer products and services.
- Analyse customer behaviour, preferences, and trends to create AI-driven solutions that personalise and optimise the customer journey.
- Leverage AI to automate processes, reduce manual effort, and enhance the efficiency of internal operations.
- Collaborate with cross-functional teams to gather, analyse, and interpret large datasets for actionable insights and AI applications.
- Identify opportunities for AI integration across various business functions, including customer service, finance, and feedback analysis.
- Stay up-to-date with the latest advancements in AI, machine learning, and data science to ensure we are leveraging cutting-edge technology.
- Partner with product, engineering, and data teams to integrate AI solutions seamlessly into products and services.
Requirements
- Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field (Master’s or Ph.D. preferred).
- At least 2 years of experience in AI or machine learning roles.
- Strong proficiency in programming languages such as Python, R, Java, and frameworks like TensorFlow, PyTorch, or Keras.
- Solid understanding of algorithms, data structures, and statistical modelling techniques.
- Experience with natural language processing (NLP), deep learning, and computer vision (a plus).
- Expertise in using AI to drive business outcomes, particularly in customer experience and operational efficiency.
- Ability to work with large datasets, data cleaning, and data preprocessing.
- Excellent communication skills to work collaboratively and translate technical concepts into business impact.
- Passion for innovation, problem-solving, and continuous learning.
Benefits
Why should you join us?
- Fast-growing and exciting start-up with excellent growth opportunities
- Mission-led company - we want to change the world!
- World-class team - be part of a young, dynamic team of A+ players
- Rewarding work - interesting and challenging problems to solve
- Fun and open culture - we love having fun, learning new things, and helping each other excel
- Significant influence on company direction and performance - working closely with an experienced team
- Competitive remuneration package
- Balanced work hours
- Advance Salary/ Employee Loan policy
- Five-day work week
- Fun team events, including company trips
Hiring process and next steps:
If this is you, we want to hear from you!
- Apply now with your resume and cover letter (strictly no agencies)
- We’re passionate about wanting to attract the very best, which means a rigorous and competitive hiring process.
- We aim to find talented team members and work with them for a long time.
Our hiring process is:
- Review of your application
- Task Challenge (sent over email - 2 hours)
- Technical Interview (2 hours)
- Offer
- Formalise with a permanent full-time contract.
