Casual Child & Family First Aid Facilitator

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day. 

Job Description

He aha te tūranga - About the role:  

Our Caring for Kids first aid course is a practical 3-hour session, designed with parents and caregivers in mind, focusing on key life-saving skills without the pressure of formal assessments. It provides clear, practical guidance on recognising and responding to the most common medical conditions and injuries in children and infants, aged 0-8 years.

The Child & Family First Aid Facilitator is responsible for delivering engaging, accessible, and high-quality non-accredited first aid education to adults. Through interactive, learner-centred delivery, the facilitator supports parents, caregivers, and whānau to build confidence, practical understanding, and readiness to act in everyday settings such as the home, school, early childhood environments, sport, and the wider community.

In this role, you will:

• Deliver engaging, inclusive, and practical child and family first aid sessions that build adult learners’ confidence to respond effectively to emergencies involving infants and children.
• Create a safe, supportive, and culturally responsive learning environment that recognises and values the role of whānau, collective care, and community strengths, including the needs of Māori, Pasifika, and other diverse groups.
• Maintain training resources, equipment, and learning spaces in good working order to ensure a safe and professional experience for all participants.
• Provide clear, encouraging guidance and feedback to learners, supporting confidence-building and understanding rather than formal assessment.
• Demonstrate strong customer service and community engagement, acting as an ambassador for St John and promoting the value of child and family first aid knowledge across Aotearoa.
• Complete required administrative and reporting tasks accurately and on time, ensuring participant records, course information, and feedback are managed in accordance with organisational standards.

Our Caring for Kids courses are run nationally, therefore we're on the lookout for a number of facilitators. These are casual roles, working only as and when required. Our courses will predominately be run on weekends, so a high degree of flexibility is required. The full day (including set up, teaching, and pack down) will run approximately 4-5 hours.

Qualifications

Ko wai koe - About you:

Although preferred, previous facilitation experience is not required. Instead, we're looking for an understanding of common child health issues, developmental stages, and typical first aid needs for infants and children.

You will also:

• Hold a current first aid certificate or be willing to obtain one.
• Have strong communication and presentation skills, with the ability to engage diverse community audiences.
• Be approachable, patient, and supportive, fostering confidence in others to learn and act.
• Adaptable and calm under pressure, able to manage changing situations effectively.
• Professional, reliable, and committed to delivering a high-quality learner experience.
• Hold a full New Zealand driver licence.

Additional Information

Me pēhea te tuku tono - How to apply:

Click “I’m interested” before applications close at 11.59pm on Sunday, 26 April 2026.

For further information please contact Gemma Bardsley on gemma.bardsley@stjohn.org.nz for a confidential discussion.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.