Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations, then Network Losses (NL) reduction role is that opportunity. The scope of impact spans across RoW markets focused at reduction of network losses arising from Shrinkage, Damage, Concessions or combination of these within operations across supply chain and in close collaboration with Fulfillment Centers (FC)/transportation Operations, Amazon Customer Excellence Systems (ACES), Security & Loss Prevention (SL&P), Products, Customer Service (CS) and Resolutions CX (RCX) business partners. The role will be specifically focused on Internet of Things (IoT)
At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with all miles of Operations, CS, Products team and CBW business teams to identify and execute solutions that improve Customer experience by reducing waste and losses in operations.
This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving operations, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management skills
Key job responsibilities
Develop deep understanding, hands on experience of operational processes across supply chain.
Deep diving and analyzing operational data to arrive root causes for losses - invent or replicate solutions to those root causes, track impact.
Improve operational processes by Standardization of metrics, processes, SOPs across RoW markets related to network losses.
Driving product implementation in operations and/or operational process solutions to eliminate losses.
Basic Qualifications
- Bachelor's degree or equivalent
- Experience implementing process improvements
- Experience experience using data and metrics to measure impact and determine improvements
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Speak, write, and read fluently in Spanish
Preferred Qualifications
- 6+ years of performance metrics, process improvement or lean techniques experience
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https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
