Field Service Engineer - Dallas

Exciting News: US Expansion 

Linx Printing Technologies is launching direct sales and service operations in the United States! As part of our ambitious growth plans, we’re looking for experienced Field Service Engineers to support our growing customer base across the US. In this role, you’ll be essential to building our reputation for outstanding service, supporting our innovative coding and marking solutions, and ensuring customers receive the highest standards of technical support. 

This is a unique chance to be part of an exciting launch, contribute to our success, and grow your career with a global leader in product identification technology. If you are someone who thrives in a fast-moving, hands-on environment and enjoys being close to customers, this is the role for you. 

Imagine yourself… 

• Helping Linx to grow by delivering excellent technical support and service to customers in your region.  

• Building strong relationships with customers through reliable, professional service 

• Joining a company with a proven track record of success and an exciting future. 

 

It’s possible with a role at Linx Printing Technologies (www.linxglobal.com).   

Linx, a Veralto company, is a leading global provider of coding and marking solutions for date and batch coding of products and packaging across manufacturing industries. As part of the Linx team and the broader Veralto network, you’ll work with products that make an everyday impact on the food, medicine, and essentials we all rely on—and along the way, you’ll have the chance to make your mark and own your ambition with valuable career growth opportunities.  

 

At Linx, we know that innovation and ingenuity start with prioritizing a deeply inclusive workplace.  

About Linx 

We offer... 

• Health, Dental, Vision and 401(k) with a match Day 1! 

• Parental leave benefits  

• Professional onboarding and training options 

• Powerful team looking forward to working with you 

• Career coaching and development opportunities 

• Competitive time off package 

 

The Field Service Engineer is responsible for installing, servicing, repairing, and maintaining Linx’s full range of coding and marking products across the United States. You will work hands-on at customer sites, ensuring our solutions operate at their best and our customers remain satisfied. This role will be located in Dallas and require regular travel throughout the state of Texas, including 2-3 nights away from home each week in support of customer needs and scheduled service activity.  

 

In this role, a typical day will look like: 

• Install & Maintain Equipment: Set up, service, and repair coding and marking systems at customer sites 

• Respond to Breakdowns: Diagnose and fix issues quickly to keep customer operations running smoothly 

• Deliver Great Service: Build trust with customers through clear communication, professional support, and effective problem-solving 

• Travel to Customer Sites: Support customers primarily across Dallas and Houston, with 2–3 overnight stays per week 

• Handle Service Calls: Manage field service requests promptly and professionally 

• Document Work: Keep accurate records of service visits, repairs, and maintenance 

• Support Linx Solutions: Help customers get the most from their Linx equipment, ensuring high standards of performance and reliability 

• Initial UK-based training: New hires are expected to spend ~1–2 weeks in the UK at the start of onboarding for technical training on Linx equipment and methodology. 

• Extended ramp with field support: Following the UK training, additional on‑the‑job field time (UK and/or US) is expected, with an overall ramp of approximately six weeks before full autonomy. 

 

The essential requirements of the job include:  

• Experience in a hands-on technical, service, engineering, or customer-facing field role 

• A strong service mindset with a genuine desire to help customers succeed 

• Comfort working independently, often on the road, as part of a growing US operation 

• Valid US driver’s license 

• Willingness to travel regularly between Dallas, Houston, Austin and San Antonio including 2–3 nights away per week  

• Any overnight stays will be at company approved hotels - employee safety is one of our topmost priorities! 

What Success Looks Like in This Role... 

• Thrive in an energetic, entrepreneurial environment while confidently engaging customers, clearly explaining solutions, and building strong working relationships 

• Enjoy solving new, unfamiliar, or technically complex problems, staying calm and effective under pressure or during urgent customer situations 

• Be highly self‑motivated and organised, comfortable managing your own schedule, travel, and priorities independently 

• Take ownership of issues from start to finish, communicating clearly and professionally with customers throughout the resolution process 

 

Linx is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way. 

 

US ONLY: 

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate’s position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $70,000 - $110,000 USD per hour. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.  Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@veralto.com to request accommodation.
 

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.