General Merchandise Pricing Manager

Position Overview

Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.

The General Merchandise (GM) Pricing Manager will oversee the development and execution of data-driven pricing models, lead cross-functional pricing projects, and mentor pricing specialist(s), while partnering closely with GM Sourcing teams to achieve business goals.

Responsibilities

• Manage promotional pricing, discounts, and markdown strategies to maximize sell-through. Oversee price changes, ensuring accuracy across POS and online systems.
• Implement pricing tools, systems, and governance processes.
• Manage and mentor Pricing Specialist(s), providing guidance on best practices in pricing execution.
• Support corporate IT systems by monitoring pricing data flow and assisting investigations.

• Bachelor's degree in Business, Finance, Economics, Merchandising, or related field.
• 5-7+ years of experience in retail pricing, merchandising, or financial analysis.
• Strong analytical skills with advanced proficiency in Excel.
• Experience working with large datasets and retail systems.
• Excellent organizational, leadership, and technical skills with outstanding verbal and written communication skills.
• Demonstrate a sense of urgency and ownership to drive issues to completion.
• Experience with SQL, JDA-MMS, and Power BI is preferred.