Position Summary: The Deli/Bakery Associate is responsible for delivering exceptional customer service in the deli and bakery departments. The associate will be responsible for preparing and serving a variety of deli and bakery items, maintaining high standards of cleanliness and organization, and ensuring that all products meet our quality standards. This role involves working closely with customers to fulfill their orders, handle transactions, and offer product recommendations.
Key Responsibilities: (Responsibilities may vary depending on assignment.)
· Provide outstanding customer service.
· Answers phones and takes phone orders correctly.
· Assist customers at both bakery and deli service counters.
· Keep counters, glass, cases, and work areas clean and neat.
· Maintains excellent personal hygiene habits.
· Stocks sales floor area, deli & bakery cases, and supply areas.
· Puts away & keeps supplies and products stored neatly in proper place when deliveries come in.
· Follows all safety and security procedures.
· Slices and weighs meats and cheeses to customer’s satisfaction.
· May operate small kitchen appliances, ovens, proofers, warmers, and fryers.
· Takes out trash and disposes of cardboard.
· Performs daily cleaning duties such as sweeping and mopping.
· Opens and closes department without supervision.
· May assist on front-end with cashier and carryout duties as needed.
· Any other responsibilities as assigned by manager.
Work Environment:
Physical Requirements:
Qualifications & Other Job Requirements:
· Previous experience in a retail or grocery environment preferred, but not required.
· Ability to work a flexible schedule including evenings, weekends, and holidays as needed.
· Minimum age requirement = 16 years old.