Lead Care Manager (ECM) – Hybrid Role
Heritage Health Network (HHN)
Join
Heritage Health Network
and make a meaningful impact in your community as a
Lead Care Manager
supporting members through our
Enhanced Care Management (ECM)
program.
This is a
hybrid position (2 days remote, 3 days in the field)
, giving you the flexibility to work from home while building strong, in-person connections with members across Riverside County.
Key Responsibilities
-
Serve as the
primary point of contact
for members and coordinate their care
-
Develop and manage
personalized care plans
with members and providers
-
Collaborate with healthcare teams and community resources
-
Support members through
education, advocacy, and engagement
-
Identify and address gaps in care
-
Maintain accurate, timely documentation
Requirements
-
Experience in
care or case management
(community-based preferred)
-
Knowledge of
Medi-Cal and ECM
strongly preferred
-
Strong communication and interpersonal skills
-
Ability to work in a
team-oriented environment
-
Willingness to
travel within Riverside County
-
Bilingual (English/Spanish) preferred
Benefits
-
Medical, dental, and vision insurance
-
Paid time off + holidays
-
Competitive pay +
quarterly bonuses
-
Hybrid work flexibility
-
Growth and advancement opportunities
Be part of a mission-driven team making a real difference. Apply today!
